Difference between revisions of "MOR Manual"

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[[Image:mor11_manual_book.png|right|500px]]
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<iframe width="640" height="360" src="https://www.youtube.com/embed/R65ufpHOz_g" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<mkmeta>Detailed instructions how to use MOR Class 5 Softswitch</mkmeta>
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<center>MOR is a Class 5 Softswitch with Billing and Routing with extended functionality, increased stability, and professional support directly from the developers. It enables VoIP providers to offer various services.</center>


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<center><b><big>Download manual in PDF [[Image:flag_uk.jpg]] [http://www.kolmisoft.com/packets/docs/MOR_X3_Manual.pdf English version here]. <br>NOTE: info in PDF Manual can be outdated, use wiki for newest info.</big></b></center>
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= Introduction =
= Introduction =
* [[Introduction]] [[Image:flag_esp.jpg|right|link=Introduction (es)]]
* [[Introduction]] [[Image:flag_esp.jpg|alt="flag"|link=|right|link=Introduction (es)]]
* [[Who is this product designed for]]
* [[Who is this product designed for]]
* [[MOR Functionality]]
* [[Supported Business Models]]
* [[Supported Business Models]]
* [[How to make first call|How to make a first call]] [[Image:flag_rus.jpg|right|link=How to make first call (ru)]]
* [[MOR Admin Interface|Admin Interface]]
* [[How to make first call|How to make a first call]] [[Image:flag_rus.jpg|alt="flag"|link=|right|link=How to make first call (ru)]]
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= Concepts/Definitions =
= Concepts/Definitions =
* [[MOR Terminology]]
* [[MOR Terminology]]
* [[Billing Concepts]] [[Image:flag_rus.jpg|right|link=Billing Concepts (ru)]]
* [[Billing Concepts]] [[Image:flag_rus.jpg|right|alt="flag"|link=|link=Billing Concepts (ru)]]
* [[Billing Logic]]
* [[Billing Logic]]
* [[Call explained]]
* [[Call explained]]
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* [[What are callgroups and pickupgroups|What are callgroups and pickupgroups?]]
* [[What are callgroups and pickupgroups|What are callgroups and pickupgroups?]]
* [[Balance and Credit]]
* [[Balance and Credit]]
* [[Why amounts are without VAT?]]
* [[Local Calls]]
* [[Local Calls]]
* [[Prepaid Logic]]
* [[Prepaid Logic]]
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= Configuration =
= Configuration =
* [[mor.conf]]
* [[mor.conf]]
* [[Performance Suggestions]]
* [[Configuration from GUI]]
* [[Configuration from GUI]]
** [[reCAPTCHA]]
** [[reCAPTCHA]]
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* [[Voicemail]]
* [[Voicemail]]
* [[Multi Server support]]
* [[Multi Server support]]
* [[MOR White-labeling|White-labeling]]
* Emails
* Emails
** [[Configuration_from_GUI#Emails|Email settings]]
** [[Configuration_from_GUI#Emails|Email settings]]
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* [[Why MOR does not allow to delete users|Why MOR does not allow users to be deleted]]
* [[Why MOR does not allow to delete users|Why MOR does not allow users to be deleted]]
* [[How to create User and Device|How to create a User and Device]]
* [[How to create User and Device|How to create a User and Device]]
* [[How to change Admin details]]
* [[MOR_forgot_user_password|How to reset lost GUI password]]
* [[MOR_forgot_user_password|How to reset lost GUI password]]
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= [[Tariffs]] =
* [[Directions and Destinations]]
** [[Destinations Groups]]
** [[Block some Destination to User|Block a Destination to a User]]
* [[Day setup]]
* [[Bulk change Tariffs for Users]]
* [[Wholesale Tariff | Wholesale]]
** [[Entering Rates for Wholesale Tariff]]
** [[Rate import from CSV]]
* Retail
** [[Advanced Rates | Advanced (Retail) Rates]]
*** [[Entering Rates for Retail Tariff]]
*** [[Advanced Rates for Users| Advanced (Retail) Rates for Users]]
** [[Custom Rates]]
* [[Tariff Transformation]]
** [[Make Retail Tariff from Wholesale Tariff explained]]
* [[Why User can't check his Rates]]
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** [[Ring several devices at same time]]
** [[Ring several devices at same time]]
** [[How to create User and Device|How to create a User and Device]]
** [[How to create User and Device|How to create a User and Device]]
** [[Allowed Addresses]]
* [[Trunks]]
* [[Trunks]]
* [[CLIs (Incoming CallerIDs)]]
* [[CLIs (Incoming CallerIDs)]]
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* [[Registration_Status|Device registration status]]
* [[Registration_Status|Device registration status]]
* [[Device Rules]]
* [[Device Rules]]
* [[Feature Codes]]
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= [[Providers]] =
= [[Providers]] =


(also known as terminators, suppliers or trunks)
(also known as terminators, suppliers, vendors or trunks)


* [[Terminators]]
* [[Terminators]]
* [[Provider with several IP|Provider with several IPs]]
* [[Provider with several IP|Provider with several IPs]]
* [[Provider connection testing]]
* [[H323 Provider settings]]
* [[H323 Provider settings]]
* [[Provider with ANI]]
* [[Provider with ANI]]
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* [[Simultaneous call limitation]]
* [[Simultaneous call limitation]]
* [[NO ANSWER/BUSY interpretation for providers]]
* [[NO ANSWER/BUSY interpretation for providers]]
* [[Provider_Deviations|Provider Deviations]]
* Provider Configuration
* Provider Configuration
** [[Net2phone configuration | Net2phone]]
** [[Net2phone configuration | Net2phone]]
** [[Broadvoice configuration | Broadvoice]]
** [[Broadvoice configuration | Broadvoice]]
** [[Eutelia]]
** [[Eutelia]]
** [[IXC]]
** [[Configuring DIDWW | DIDWW]]
** [[Configuring DIDWW | DIDWW]]
** [[Vitelity]]
** [[Vitelity]]
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** [[Portech GSM as Provider | Portech]]
** [[Portech GSM as Provider | Portech]]
** [[DID Logic]]
** [[DID Logic]]
** [[Voxbeam]]
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= [[Tariffs]] =
* [[Directions and Destinations]]
** [[Destinations Groups]]
** [[Destination Groups Policy]]
** [[Block some Destination to User|Block a Destination to a User]]
* [[Day setup]]
* [[Bulk change Tariffs for Users]]
* [[Wholesale Tariff | Wholesale]]
** [[Entering Rates for Wholesale Tariff]]
** [[Rate import from CSV]]
** [[Blocked Rates]]
* Retail
** [[Advanced Rates | Advanced (Retail) Rates]]
*** [[Entering Rates for Retail Tariff]]
*** [[Advanced Rates for Users| Advanced (Retail) Rates for Users]]
** [[Custom Rates]]
* [[Tariff Transformation]]
** [[Make Retail Tariff from Wholesale Tariff explained]]
* [[Why User can't check his Rates]]


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* [[Call routing per destination basis]]
* [[Call routing per destination basis]]
** [[How to route call to specific Destination through specific Provider]]
** [[How to route call to specific Destination through specific Provider]]
** [[How to block calls]]
** [[Blocked_Countries | How to block countries]]
** [[Block some Destination to User|Block a Destination to a User]]
** [[Block some Destination to User|Block a Destination to a User]]
* [[LCR/Tariff change based on call prefix]]
* [[LCR/Tariff change based on call prefix]]
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* [[Why call was not routed through other provider/trunk?|Why was a call not routed through another provider/trunk?]]
* [[Why call was not routed through other provider/trunk?|Why was a call not routed through another provider/trunk?]]
* [[Intelligent Internal Routing]]
* [[Intelligent Internal Routing]]
* Advanced [[extensions_mor_custom.conf]]


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= [[Accounting]] =
= [[Accounting]] =
* [[Services]]
** [[Flat-Rates]]
* [[Subscriptions]]
* [[Invoices]]
* [[Invoices]]
** [[Invoice configuration]]
** [[Invoice configuration]]
** [[Pay Invoice with balance deduction]]
** [[Pay Invoice with balance deduction]]
** [[Invoice by CallerID]]
** [[Invoice by CallerID]]
** [[MOR API invoices_get]]
* [[Payments]]
* [[Payments]]
* [[Vouchers]]
* [[Vouchers]]
* [[Flat-Rates]]
 


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* [[Active Calls]]
* [[Active Calls]]
* [[Last Calls]]
* [[Last Calls]]
* [[Local Calls Stats]]
* [[Users Calls]]
* [[Users Calls]]
* [[Users Finances]]
* [[Users Finances]]
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* [[Profit Stats]]
* [[Profit Stats]]
* [[Country Stats]]
* [[Country Stats]]
* [[Graphs]]
* [[Google Maps integration]]
* [[Google Maps integration]]
** [[Get Google Maps key]]
** [[Get Google Maps key]]
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= Troubleshooting =
= Troubleshooting =


* [[Frequently_Asked_Questions_(FAQ) | Frequently Asked Questions]]
* [[Action log]]
* [[Action log]]
* [[Call Tracing]]
* [[Call Tracing]]
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* [[MOR's Core version]]
* [[MOR's Core version]]
* [[Lots of calls made by System Admin user]]
* [[Lots of calls made by System Admin user]]
* [[Renew Devices]]
* [[Email log]]
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* [[Where I can get my serial key from]]
* [[Where I can get my serial key from]]
* [[MOR Server Speedup]]
* [[MOR Server Speedup]]
* [[Second Admin account]]


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= Other functionality =
= Other functionality =
* [[SIP Header Manipulation]]
* [[IVR system]]
* [[IVR system]]
** [[IVR for Calling Cards]]
** [[IVR for Calling Cards]]
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** [[CDR Import]]
** [[CDR Import]]
** [[CDR Rerating]]
** [[CDR Rerating]]
** [[CDR Disputes|CDR Disputes]]
* [[Online registration]]
* [[Online registration]]
** [[Online registration customization]]
** [[Online registration customization]]
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= [[MOR Addons|'''MOR Addons''']] =
= [[MOR Addons|'''MOR Addons''']] =
* [[Limited Addons]]
* [[Automatic Tariff Import]]
* [[Auto-Dialer Addon]]
* [[Auto-Dialer Addon]]
* [[Call Shop Addon]]  
* [[Call Shop Addon]]  
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* [[Monitorings Addon]]
* [[Monitorings Addon]]
** [[Spy_real-time_calls|Spy real-time calls]]
** [[Spy_real-time_calls|Spy real-time calls]]
** [[Alerts]]
** [[Alert Groups]]
** [[Alert Schedules]]
** [[Dynamic Blacklist Functionality]]
* [[Payment Gateway Addon]]
* [[Payment Gateway Addon]]
* [[Recordings Addon]]
* [[Recordings Addon]]
* [[Reseller Addon]]
* [[Reseller Addon]]
* [[Reseller Pro Addon]]
* [[Reseller Pro Addon]]
* [[SMS Addon]]
* [[PBX_Functions_Addon | PBX Functions Addon]]
* [[SMS Addon]] DISCONTINUED


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= Tutorials =  
= Tutorials =  
* [[Usual configuration sequence]]
* [[Usual configuration sequence]]
** [[How to make first call]]
* [[How to create User and Device]]
* [[How to create User and Device]]
* [[Dial Local | How to setup Dial Local function]]
* [[Dial Local | How to setup Dial Local function]]
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* [[How to make several connections from one IP]]
* [[How to make several connections from one IP]]
* [[How to be secure using MOR]]
* [[How to be secure using MOR]]
* [[How to change GUI port]]
* [[How to change qualify packets frequency]]
* [[MOR 10CC]]
== MOR interconnection with various PBXs ==
...
<br><br>
= Old Manuals =
* [http://packets.kolmisoft.com/packets/docs/MOR_X4_Manual.pdf MOR X4 Manual]
* [http://packets.kolmisoft.com/packets/docs/MOR_X3_Manual.pdf MOR X3 Manual]
* [http://packets.kolmisoft.com/packets/docs/MOR_12_Manual.pdf MOR 12 Manual]
* [http://packets.kolmisoft.com/packets/docs/MOR_11_Manual.pdf MOR 11 Manual]
* [http://packets.kolmisoft.com/packets/docs/MOR_10_Manual.pdf MOR 10 Manual]

Latest revision as of 09:28, 1 December 2023





MOR is a Class 5 Softswitch with Billing and Routing with extended functionality, increased stability, and professional support directly from the developers. It enables VoIP providers to offer various services.



Introduction




Concepts/Definitions




Configuration





Number Manipulation




Users




Devices




Providers

(also known as terminators, suppliers, vendors or trunks)




Tariffs





Call Routing




DIDs




Accounting





Reporting




Troubleshooting




Maintenance




Testing




Payment gateways



Other functionality




MOR Addons




Tutorials

MOR interconnection with various PBXs

...



Old Manuals

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