Routing by Percent

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About

This type of routing selects a route by percentage value of Providers.

Usage

To set this feature go to SETTINGS –> Billing –> LCR

Lcr path.png

Press Icon add.pngNew LCR to create new LCR or click on Icon edit.png icon on existing LCR and set the order type of percent.

It is similar to Priority-based routing, except that here Providers are selected randomly with greater or lesser probability.

Route by percent.png

Example 1

For example, we have three providers with the following preferences:

A - 50%
B - 30%
C - 20%

This means that:

  • Provider A will be chosen FIRST with 50% probability.
  • Provider B will be chosen FIRST with 30% probability.
  • Provider C will be chosen FIRST with 20% probability.

MOR orders these providers using the following algorithm:

As a first step, it randomly selects the first provider. There is a 50% chance that Provider A will be selected, 30% for B, and 20% for C.

Lets say the randomly selected Provider is B.

At the second step, MOR selects from the remaining providers:

A - 50%
C - 20%

There is a much greater chance that A will be randomly selected than C. So let's say A is selected.

The final order of our providers will be:

B - A - C

Every time, the order is RANDOMLY done in the same way, using percent values for probability.

So we can get various results, such as A-B-C, A-C-B, B-A-C, C-A-B etc. BUT, following mathematical reasoning, when we make a huge amount of tries (going till infinity), sets will follow the rule in the first step: the Provider selected first will be A in 50% of the cases, B in 30%, and C in 20%.

Example 2

To better illustrate the method, let's take a simpler situation. We have two providers with these percentages:

A - 99%
B - 1%

Provider A will be selected first 99% of the time, so that when we have many ordered lists, they will look like:

A-B, A-B, A-B, A-B, A-B, ........., B-A, A-B,........A-B, ..........

The probability that the provider order will be B-A is just 1%.

Fail-over

This LCR ordering still keeps Fail-Over intact.

That is, after we have ordered the provider list, if the first provider in the list fails, the second will be dialed and so on.

See also