Entering Rates for Wholesale Tariff

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This method is used to enter rates one by one by hand. It is primarily used for editing rates because it's very time-consuming to enter thousands of rates by hand. CSV import is also available for this task.

Click on Coins.png Rates:


In this window you can view already entered rates:


Click on View.png Details to get more details:


Here you can Check.png Split to Work Days and Free Days, Delete.png delete a rate or Edit.png edit it:


Here you can add a different End Time for different rates in a time period and change other values that are simpler than Advanced Rates.

NOTE: if there are no rates for some destinations, the user will not be able to dial these destinations using the provider to which the tariff is assigned. This is usual gotcha when call does not go through – always use Call Tracing if you have problems dialing-out!

Adding new Rates

It is possible to add Rates using GUI in three different ways. It is also possible to import Rates using CSV.

Here we show three ways of adding Rates over GUI:


New Rate

This way lets you add many rates for selected countries by first letter - for example, for all Destinations starting with A:


Enter Rates and click the Update button to add the desired Rates.

Quickly add a new Rate

This way allows you to quickly add a Rate. Fill in the fields (most important are Prefix and Price). Make sure the software shows you which Destination it is (if it says that there is no such Destination, you need to create it) and click Add Rate:

Quick rates add.png

Add new Rate

This method is similar to previous one except that it allows you to enter rates only to a selected country (Direction). If a country has all rates already set, it will not let you choose that country:


User wholesale tariff

This tariff is used by users and is no different from the provider wholesale tariff. All the functions are the same. This tariff type can be enabled or disabled in Settings.

When a wholesale tariff type is assigned to the user, he will not be able to see all rates online. He will be able to download them in PDF or CSV format.

NOTE: you can't have Custom rates for a user if he is using the Wholesale tariff.

See also