Difference between revisions of "MOR Manual"
From Kolmisoft Wiki
Jump to navigationJump to search
| Line 128: | Line 128: | ||
** [[Vono]] | ** [[Vono]] | ||
** [[Portech GSM as Provider | Portech]] | ** [[Portech GSM as Provider | Portech]] | ||
<br><br><br> | <br><br><br> | ||
| Line 176: | Line 165: | ||
** [[Callback Dial Plan]] | ** [[Callback Dial Plan]] | ||
** [[IVR Dial Plan]] | ** [[IVR Dial Plan]] | ||
| Line 269: | Line 214: | ||
* [[SIP debug info]] | * [[SIP debug info]] | ||
* [[Provider connection testing]] | * [[Provider connection testing]] | ||
<br><br><br> | |||
= Payment gateways = | |||
* [[PayPal]] | |||
** [[Payment Fee]] | |||
* [[Webmoney]] | |||
* [[Ouroboros payment gateway | Ouroboros]] | |||
* [http://wiki.kolmisoft.com/index.php/Payments_configuration#Cyberplat Cyberplat] | |||
* [[Payment_Gateway_Addon | Payments Gateway Addon]] - more payment gateways! | |||
<br><br><br> | |||
= Other functionality = | |||
* [[IVR system]] | |||
** [[IVR for Calling Cards]] | |||
** [[IVR Greeting for DID]] | |||
* [[Callback]] | |||
** [[WEB Callback]] | |||
** [[Callback over Email]] | |||
** [[Click2Call]] | |||
** [[MOR API callback | API Callback]] | |||
** [[Callback setup example]] | |||
* [[PBX Functions]] | |||
** [[Voicemail]] | |||
** [[Dial Local]] | |||
* [[Call Shop functionality]] | |||
* [[Fax2Email]] | |||
* [[Recordings]] | |||
* [[PhoneBook]] | |||
* [[Speed Dials]] | |||
* [[Backup system]] | |||
* [[Data import]] | |||
* CDR | |||
** [[CDR Import]] | |||
** [[CDR Rerating]] | |||
* [[Online registration]] | |||
** [[Online registration customization]] | |||
* [[Quick Forwards]] | |||
* [[Transfers with MOR]] | |||
* [[GUI on Mobile Devices]] | |||
* [[PBX connection to MOR]] | |||
** [[MOR and Trixbox]] | |||
* [[MOR API]] | |||
** [[API Configuration]] | |||
<br><br><br> | <br><br><br> | ||
Revision as of 16:01, 25 March 2011
English version here. NOTE: info in PDF Manual can be outdated, use wiki for newest info.
Concepts/Definitions
- MOR Terminology
- Billing Concepts
- Billing Logic
- Call explained
- E.164
- Rounding
- Multi-Tax system
- What is a PIN?
- ASR/ACD
- Margin and Markup
- What are callgroups and pickupgroups?
- Balance and Credit
- Local Calls
- Prepaid Logic
- Authentication
Configuration
Number Manipulation
- Localization
- Provider Rules
- DID handling by Localization
- Number Manipulation Examples
- Block wrong short numbers with Localization
- LCR/Tariff change based on call prefix
Users
- User Details
- Hide Users
- User grouping
- Why MOR does not allow users to be deleted
- How to create a User and Device
- How to change Admin details
- How to reset lost GUI password
Tariffs
- Directions and Destinations
- Day setup
- Bulk change Tariffs for Users
- Wholesale
- Retail
- Tariff Transformation
- Why User can't check his Rates
Devices
- Device settings
- Trunks
- CLIs
- Duplicate call prevention
- Allow loss calls
- Device groups
- Call Flow
- Which codecs should I choose for devices?
- How to configure IP Authentication for Device
Providers
(also known as terminators, suppliers or trunks)
- Terminators
- Provider with several IPs
- Provider connection testing
- H323 Provider settings
- Provider with ANI
- Configure Provider which can make calls
- Configure Provider with dynamic IP
- Simultaneous call limitation
- NO ANSWER/BUSY interpretation for providers
- Provider Configuration
Call Routing
- LCR
- LCR Logic
- How to add Provider to LCR
- Call Routing by priority (Manual LCR)
- Call routing per destination basis
- LCR/Tariff change based on call prefix
- Routing by Percent or Weight-based routing
- Why was a call not routed through another provider/trunk?
DIDs
- DID Management
- Work flow for DID
- DID Billing
- DIDs Usage
- Personal DIDs
- Example - Configuring DID to ring some Device
- DID with VoxBone using his URI
- Forward DID to External Number
- How to charge DID on a monthly basis
- DID handling by Localization
- DID Blocking
- Dial Plans
Accounting
Reporting
- Active Calls
- Last Calls
- Users Calls
- Users Finances
- Loss Making Calls
- Providers Statistics
- Providers Calls
- First Activity
- Quick Stats
- Simultaneous Calls stats
- Calls by Source
- Login Stats
- Profit Stats
- Country Stats
- Realtime Stats
- Google Maps integration
- Balance in phone
- Privacy to hide Destination ends
Troubleshooting
- Action log
- Call Tracing
- Integrity Check
- Hangupcause Codes
- Call Info
- SIP debug info
- Provider connection testing
Payment gateways
- Payments Gateway Addon - more payment gateways!
Other functionality
- IVR system
- Callback
- PBX Functions
- Call Shop functionality
- Fax2Email
- Recordings
- PhoneBook
- Speed Dials
- Backup system
- Data import
- CDR
- Online registration
- Quick Forwards
- Transfers with MOR
- GUI on Mobile Devices
- PBX connection to MOR
- MOR API
MOR Addons
- Calling Cards Addon
- Auto-Dialer Addon
- Reseller Addon
- SMS Addon
- Recordings Addon
- Mobile Number Portability Addon
- Payment Gateway Addon
- Monitorings Addon
- Call Shop Addon
Tutorials
- Usual configuration sequence
- How to make first call
- How to create User and Device
- How to setup Dial Local function
- How to setup Calling Cards
- How to setup Callback
- How to setup Conferences using Trixbox
- IVRs
- DIDs
- How to configure 911 service
- How to block a Destination to a User
- How to make several connections from one IP
