Devices

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[edit] Definition

A Device represents the end-point which can generate (originate) or receive (terminate) calls. As an example, a device can represent a:

  • VoIP phone
  • VoIP softphone
  • PSTN phone (connected through an FXS port)
  • PBX
  • Softswitch

Each user can have many devices (no limit). (A user can be viewed as Device group with similar properties, such as Balance/Credit, LCR, Tariff, etc).

Image:user_device.png

[edit] Devices list

In the main User window, click on Image:icon_device.png to check the user's devices. Also, you can go to SETTINGS –> Users –> Devices to check all devices.

Image:devices_path.png

NOTE It is important to remember that some settings apply to users and others to separate devices. This means that if a setting applies to the user, the same setting applies to all his devices. For example, the balance of the account. It is a field for the user, but if the balance is too low, the user will be unable to dial out on any of his devices.

Image:devices_list.png

In this window you see some details for Devices. The choices available are:

Image:icon_call_flow.png Call Flow – set call flow for this device.
Image:icon_dids.png DIDs – shows DIDs assigned to this device.
Image:icon_clis.png CLIs – CallerIDs for this device.
Image:icon_recodings.png – recordings for this device.
Image:icon_details.png – all details for this device from DB.
Image:icon_edit.png – edit device's settings.
Image:icon_delete.png – delete device.

[edit] Notes

  • Accountants can view the Device list with a Manage Devices Permission. Columns such as PIN or Extension are also displayed only with the corresponding Accountant Permissions (Device PIN, Device Extension) Accountant permissions.
  • If the Manage Users Permission is turned off but the Manage Devices Permission is enabled, the Device List is reachable via direct link /billing/devices/devices_all.
  • If the Accountant is set to view only the Assigned Users, only the Assigned Users are listed in the Device List.
  • Devices can also be filtered using the search form which also corresponds to the Permission settings.

[edit] Device types

Image:icon_device.png Device – default device.
Image:icon_virtual_device.png Virtual Device – virtual device that does not represent a real device (used for various dial logics).
Image:icon_trunk.png Trunk – PBX/Trunk.
Image:icon_trunk_with_ani.png Trunk with ANI – PBX/Trunk with ANI authentication.
Image:icon_fax.png Fax deviceFax2Email virtual device.

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