Difference between revisions of "MOR Manual"
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= Reporting = | = Reporting = | ||
* [[Users Calls]] | * [[Users Calls]] | ||
* [[Users Finances]] | * [[Users Finances]] | ||
Revision as of 09:13, 19 September 2009
MOR Manual Download v0.6 in PDF (MOR v0.7 Manual in PDF is not available)
Unsorted
- Changing CallerID
- How to make first call
- Transfers with MOR
- Balance in phone
- MOR API
- Recordings
- PhoneBook
- Speed Dials
- Action log
- Email variables
- Backup system
- Active Calls
- Local Calls
- Directions and Destinations
- Data import
- CDR
- Online registration
- Emails
Concepts/Definitions
- Billing Concepts
- Billing Logic
- Call explained
- E.164
- Rounding
- Multi-Tax system
- What is increment
- What is PIN
- Margin and Markup
- What are callgroups and pickupgroups
- Balance and Credit
Configuration
Number Manipulation
- Localization
- Provider Rules
- DID handling by Localization
- Number Manipulation Examples
- Block wrong short numbers with Localization
- LCR/Tariff change based on call prefix
Users
Tariffs
- Day setup
- Bulk change Tariffs for Users
- Wholesale
- Retail
- Tariff Transformation
- Why User can't check his Rates
Providers/Devices
- Devices
- Providers
- How to create H323 providers/devices in the MOR
- Simultaneous call limitation
- PBX connection to MOR
Payment gateways
Call Routing
- LCR
- LCR Logic
- How to add Provider to LCR
- Call Routing by priority (Manual LCR)
- Call routing per destination basis
- LCR/Tariff change based on call prefix
- Routing by Percent or Weight-based routing
- Why call was not routed through other provider/trunk?
DIDs
- DID Management
- Work flow for DID
- DID Billing
- DIDs Usage
- Example - Configuring DID to ring some Device
- DID with VoxBone using his URI
- Forward DID to External Number
- How to charge DID on a monthly basis
- DID handling by Localization
- DID Blocking
- Dial Plans
Additional functionality
Hardware Configuration
Provider Configuration
Accounting
Reporting
- Users Calls
- Users Finances
- Loss Making Calls
- Providers Statistics
- Providers Calls
- Quick Stats
- Simultaneous Calls stats
- Calls by Source
- Login Stats
- Profit Stats
- Country Stats
- Realtime Stats
- Google Maps integration
Troubleshooting
