M4 Switch Manual

M4 (former M2) is class 4 Softswitch with Billing and Routing with extended functionality, increased stability and professional support directly from the developers. It enables VoIP providers to offer wholesale/transit services.

General Info

• Introduction
• Supported Business Models
• Functionality
• M4 System Architecture
• M4 Supported Codecs
• M4 Codec Transcoding
• API
• Admin Interface
• M4 Video Demonstrations
• M4 Changelog
• M4 10cc FREE Demo version

Configuration

• Settings
• Users
• Managers
• system.conf
• Performance Suggestions
• Destination Groups Policy
• Move MOR Database to M4
• M4 Caching
• Media Bypass
• White-labeling
• M4 SIP Header Manipulation
  • RPID/PAI

Routing

• Routing Logic
• Regexp Examples
• Connection Points
  • Termination Points (TP)
    • TP Call Limit
  • Origination Points (OP)
• Source Transformation
• Destination Transformation
• Routing Groups (RG)
• Quality Routing
• Dial Peers (DP)
• Directions and Destinations
• How to block calls
• Mobile Number Portability
• Local Number Portability - US Jurisdictional Routing

Billing

• Tariffs
• Custom Tariffs
• CDR Disputes
• EU Roaming Regulations
• Rates
  • Rate Notifications
  • Blocked Rates
  • Work Days and Free Days

Accounting

• Payments
• Customer Invoices
• CDR Rerating

SIP Trunking Functionality

• Subscriptions
  • Charge Plans
• Services
  • DIDs
    • DID Import from CSV
  • Flat-Rates
  • Custom Services

Reporting

• Reports Examples
• Aggregates
• Aggregates Auto Export
• Calls by Clients
  • Calls by Clients Detailed
• Calls List
  • Call Info
• Quick Stats
• Balance Report
• Financial Status
• Destination Groups Stats
• Load Stats
• Calls Dashboard
• Active Calls
  • Terminator Active Calls
• Hangup Cause Report

Maintenance/Troubleshooting

• CDR Management
  • Automatic CDR Export
  • CDR Export Templates
• Hangupcause Codes
  • Disconnect Code Changes
• M4 Disconnect Codes
• Warning Balance
• Alerts
• Number Pools
• Directions
• Call Tracing
• Call Info
• M4 under NAT
• Email log
• Second Admin account
• OPTIONS packet sending

Security

• Block IPs
• Block Countries
• Login_Failure_Report
• Login with approved IP's

I Have a Problem

• Ports which should be opened
• Call Count Bigger That What We Can Process
• Sometimes users are blocked automatically

User Portal

• Dashboard

Tutorials

• How to make first call
• M4 Video Demonstrations