M4 Connection Points

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Creating a Connection Point

Go to the User's list menu in USERS -> Users and press on the Device icon Icon device.png. The new page will show a list of Connections Points for that User (if any are available).

M2 connection point create.png

To create a new Connection Point, press the "ADD NEW CONNECTION POINT" button.

A new window will appear, there you can select general Connection Point Settings.

M2 connection point new.png

  • Description – Description of Connection Point for informational purposes.
  • IP Address - IP Address of Origination Point ( subnetting and IP range is allowed).
  • Act as Origination Point - if set to 'yes', this Connection Point will be handled as Origination Point.
  • Automatically create Routing Group for this OP - if set to 'yes', the system will automatically create a new Routing Group and will assign this new Routing Group in Origination Point settings.
  • Act as Termination Point - if set to 'yes', this Connection Point will be handled as Termination Point.

Connection Point Settings


  • Accountcode – the unique ID of the device in the system.
  • Description – for informational purposes.
  • Switch Model - for informational purposes.
  • Type – what type of device it is.


  • Server – allows to choose server in multiple servers system.


IP Authentication:

  • IP Address – Device IP address (IP ranges and subnets are accepted).
  • Port – Device Port.
  • Dynamic IP – Allow Origination Point Authentication with Registration. More information here

Origination Point

All the information about these settings you can find – M4 Origination Points

Termination Point

All the information about these settings you can find – M4 Termination Points


A CallerID consists of two parts: Name and Number. The "Number" part is transferred by default by all technologies (GSM, PSTN, SIP, etc), but the "Name" part is transferred only by some. The number you see on your mobile phone when someone is calling you is the "Number" part.

  • Name – the "Name" part of the CallerID.
  • Number – the "Number" part of the CallerID. Only numerical values can be entered in this field.

NOTE: if you leave these fields empty, the user can set the CallerID name by himself. Usually, it is not advisable to allow the user to do it on his own. If the CallerID number field is empty, the system will take the device username as the CallerID number (if the device is username/password authenticated).

  • Random Number from Number Pool – This functionality gives you the ability to send different caller numbers on each Call. More information: Number Pool.
  • Unknown - This option lets you set the CallerID number to unknown.


Choose the codecs your provider uses.


  • If the Provider and the Device do not have similar codecs, no call can be established.


  • Grace Time - if the call duration is less than Grace Time, it will not be accounted.
  • Accept calls from any port – ignore the port number where the request came from.
  • Custom SIP Header - adds custom header to SIP request. Format is header: value (for example x-My-Custom-Header: my value)
  • Limit up to (number) calls, during (number) seconds – allows setting calls per second limit in some period. Call limit per period.png
  • Disconnect Code Changes – This functionality lets you change one Hangup Cause Code into another. More information: Disconnect Code Changes.
  • Ignore SIP 183 without SDP - SIP 183 (session progress) without SDP causes a fake ring to be sent to the originator. This setting allows us to ignore SIP 183 without SDP and avoid fake rings.

Connection Points Detailed list

Can be found in the Users list.

M4 connection Points Detailed list users.png

Here you can dynamically set displayed information by changing Column Visibility.

M4 connection Points column visibility.png

See also