Difference between revisions of "PBX Functions Addon"

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==Tell balance==
=Description=


This function allows one to hear the balance of the account. The account holder can be a user or card.
A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.
 
It is possible to hear the balance in different currencies and languages.
 
First MOR tries to find the user by accountcode, then by CallerID using ANI. Later, if these methods fail, it asks for a PIN.
 
MOR asks for the Card PIN if the card balance should be told.


Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. ([http://voip.about.com/od/hardware/a/functionsPBX.htm more])
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==Milliwatt==
Go to '''ADDONS –> PBX functions'''
 
Generate a Constant 1000Hz tone at 0dbm (mu-law) - good for testing line quality for loss-packets.
 
[http://www.voip-info.org/wiki/index.php?page=Asterisk%20cmd%20Milliwatt  More info about Milliwatt]
 
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==Use Voucher==
[[image:pbx_finctions_path.png]]
 
This function allows one to enter a voucher number over the phone to top up the user's balance.
 
* [[How to add Use Voucher function to DID]]
 
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== Dial Local ==
Expand menu option and here you will find additional functions like [[PBX Function External DID| External DID]], [[Ring-Groups]], [[Voicemail]], [[PhoneBook]], [[Music on Hold]] [[Call Queues]], [[IVR system]] and [[IVR_system#Time_Periods | Time Period]].
 
More info: [[Dial Local]]
 
 
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== DTMF Test ==
 
System will ask you to enter a destination and press #. After that, it will tell you what you entered.
 
If the system asks you again to enter the destination WITHOUT first telling you what you entered, you have problems with DTMF.
 
 
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== Check VoiceMail ==
 
[[Voicemail#Retrieve_VoiceMail_from_outside_over_DID | Allows to check VoiceMail over DID]].
 
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==Card TopUp==
 
This functionality allows to increase Calling Card A balance with Calling Card B money. More information: [[Card TopUp]].
 
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== Reseller permissions for PBX functions ==
 
''This functionality is available starting from [[MOR_10_documentation | MOR 10]]''<br><br>
It can be found in '''Setup->Settings->PBX functions''' <br><br>
[[image:Pbx_functions2.png]]
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Here you can determine which PBX functions will be seen for reseller.
 
So if you want to disable some PBX function for resellers, just click on the marked (in red) icon to disable it:<br><br>
 
[[image:Pbx_functions.png]]
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Also with this Addon you will be able to use [[Call Flow]] functionality.
=See also=
* [[Call Flow]]
* [[PBX Functions]]
* [[PBX Function External DID | External DID]]
* [[Ring-Groups]]
* [[Voicemail]]
* [[PhoneBook]]
* [[Music on Hold]]
* [[Call Queues]]
* [[Queue Log]]
* [[PBX connection to MOR]]
* [[I have a problem with PBX Functions]]
* [[IVR system]]
* [[MOR BLF | BLF]]
* [[PBX Pools]]

Latest revision as of 07:42, 1 March 2021

Description

A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.

Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. (more)

Go to ADDONS –> PBX functions

Pbx finctions path.png

Expand menu option and here you will find additional functions like External DID, Ring-Groups, Voicemail, PhoneBook, Music on Hold Call Queues, IVR system and Time Period.

Also with this Addon you will be able to use Call Flow functionality.

See also

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