Difference between revisions of "Flat-Rates"
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=Description= | =Description= | ||
Flat-Rates means a service plan under which a Client can dial a number of minutes to certain Destinations for a fixed amount. After the user has used all his flat-rate minutes, all additional minutes are charged at the normal rate. | Flat-Rates means a service plan under which a Client can dial a number of minutes to certain Destinations for a fixed amount (and optional additional connection fee not included in a fixed amount). After the user has used all his flat-rate minutes, all additional minutes are charged at the normal rate. | ||
For example, $5.00/mo with 200 minutes to USA/Canada. | For example, $5.00/mo with 200 minutes to USA/Canada without additional connection fee. | ||
<br><br> | <br><br> | ||
= Configuration = | = Configuration = | ||
Revision as of 14:06, 11 June 2019
Description
Flat-Rates means a service plan under which a Client can dial a number of minutes to certain Destinations for a fixed amount (and optional additional connection fee not included in a fixed amount). After the user has used all his flat-rate minutes, all additional minutes are charged at the normal rate.
For example, $5.00/mo with 200 minutes to USA/Canada without additional connection fee.
Configuration
Go to SETTINGS –> Accounting –> Services:
Create
In Services list page click 
New service
Select Service type: Flat-Rate.
- Name - Name of Flat Service (name will be shown in invoice)
- Memo - Informational message about invoice (can be leaved empty)
- Price - Amount which User will be charged for service subscription (excluding connection fees if any)
- Self-Cost - Self cost for service (for informational purposes only)
- Minutes/month - How many minutes user can call using this service
- Round by - how to round call duration (default by 1 second)
- Connection Fee - optional connection fee. If fee is higher than 0, this fee will be applied to every call and user will charged in addition to service fee.
Create the Service by clicking Create button.
By default freshly created service does not have any destination.
To check and add/remove destinations, click the 
icon.
New
Add the Destinations to which this Service should be applied. Use Include/Exclude to create an exact list of the prefixes you want to use with this Service.
Add Subscription to a user to use this Service.
Included Destinations
If you add Destination with some prefix, it will include ALL Destinations with this prefix.
Example: if you add prefix 370, ALL numbers which start with 370 will be included (370*).
To see all Destinations which are included, please click following icon:
Please check video example below to get more details.
Acknowledgments
- Flat-Rates are calculated by seconds.
- Every month, the minutes available under Flat-Rates plans are reset to the initial value, which allows the client to use the same amount of minutes each new month. The clients' unused minutes for the previous month are lost.
- When option No Expiration at the end of a Month is checked, Flat-Rates plans become one time Subscriptions and in the end of month minutes of Subscription will not be reset to the initial value. User can continue using his initially assigned minutes until all minutes will be finished. Note that subscription still becomes inactive after 'Activation end' date.
- A Service is applicable for a whole month - that is, the service cannot start/end in the middle in the month.
- User can have more than one Flat-Rate in this case will be used not expired Flat-Rate.
- Billsec show time billed without Flat-Rate. Real Billsec show time billed together with Flat-Rate.
- In XLSX invoices Flat Rate service will be shown as used/total time, for example, 00:08:54/00:10:00.
- IMPORTANT: If a user is PREPAID, limit his calls to 1, because otherwise a loss is possible. (Explanation: calls will not be cut when Flat-Minutes will run out and small loss is possible till all Flat-Rate based calls will finish. After that no more calls will be possible)
