ZAPTEL outgoing calls

Welcome to Kolmisoft Wiki Page

Guides

Testing

• Testing MOR PRO installation
• Check GUI log
• Call Tracing
• Asterisk CLI
• app_mor.so version
• VoIP Bandwidth Calculator

Installation

• MOR PRO Installation
• RMagick installation
• Zaptel installation
  • zapata.conf example configuration
  • Zaptel installation for MOR FREE LiveCD 0.5
• mod_fcgid installation
• G723/G729 Codec installation
• mime-construct installation
• MySQL Replication
• Sangoma Wanpipe installation
• Debian Etch installation

Other

• MOR PRO post installation
• MOR PRO upgrade
• PBX connection to MOR
  • MOR and Trixbox
• Ports which should be opened
• What is necessary to troubleshoot MOR PRO system
• Asterisk under NAT
• Change default passwords
• Change folder /mor to another
• Change flag for translation
• Lost MySQL root password?
• Asterisk CLI debug
• Linksys SPA942 Configuration
• Which codecs should I choose for devices
• Video call with CounterPath eyeBeam
• How to restart Asterisk server
• How to connect to Huawei devices
• MOR GUI Translation
• How to set static IP in Debian
• Timezone in RoR
• Voice quality
• Sound files
• Send Receive Fax over T38
• Importing Tariffs from CSV with wrong Regional Settings
• Configuring DIDWW
• Example - Configuring DID to ring some Device
• mor.conf
• Remove Manual link from admin GUI
• Lost MOR GUI admin password
• What is increment
• Wiki formating guidelines

Documentation

• MOR PRO Manual
• MOR Carrier Class
• MOR PRO v0.5
• MOR PRO v0.6
• MOR PRO v0.7
• MOR Addons
  • Auto-Dialer Addon
  • Reseller Addon
  • Click2Call Addon
  • Joomla integration --- Under development
• MOR API
• FAQ
• How fast MOR can perform?
• Implementations
• Job offer for LTU

Problems/Troubleshooting

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Asterisk

• SIP Error Codes
• Call rejected by IP: No authority found
• Unable to forward voice frame
• CallerID not passed
• DID is not working
• Calls are not recorded
• Fax is not received
• MOR can't determine who is calling. Make sure accountcode is set for caller (Provider or Device)
• Retrieved 0 adv.rates, max adv.rate: 0.000000, total event price: 0.000000
• One-way audio or not audio at all
• No sound on Voicemail or Playback
• Dropping extra frame of G.729 since we already have a VAD frame at the end
• Comfort noise support incomplete in Asterisk (RFC 3389)
• mysql_reconnect: mor: Unknown connection error: (2006) MySQL server has gone away.
• Call dropped upon connection
• Starting asterisk: Cannot find your TTY
• False ANSWER
• Unable to allocate RTCP socket: Too many open files in system
• Echo
• Asterisk stops working with Internet loss
• Asterisk ended with exit status 1 Asterisk died with code 1
• Unknown signalling method 'pri_cpe'
• ERROR: Could not open H.323 listener port on 1720
• Auto-Dialer: ERROR! No actions found
• Devices
  • Can't register device
    • Registration from 'SOME DEVICE' failed for 'IP' - Not a local domain
    • Unable to find key 'XXX' in family 'SIP/Registry'
    • Registration from 'sip:XXX@23.45.67.89' failed for '34.56.67.89' - No matching peer found
  • Device can't dial out
    • No path to translate from XXX to YYY
    • Call rejected by IP: No such context/extension
    • mor_authorize: Too low balance for more simultaneus calls!!!
  • Device can't be reached
    • Unable to create channel of type 'XXX' (cause 3 - No route to destination)
  • Device is not receiving video
• Zaptel
  • Zaptel YELLOW alarm
  • Unable to open master device '/dev/zap/ctl'

GUI

• Can't open GUI
• Graphs does not appear
• Can't open phpMyAdmin
• Can't send email
• Can't initiate web callback
• Vouchers are not accepted
• Can't delete device/user - it has calls
• lib/transaction/simple.rb:46: warning: already initialized constant Messages

MySQL

• Incorrect key file for table '/tmp/#sql_xxxx.MYI'; try to repair it

Installation

• rails: command not found
• Debian packages installation problems
• yaml.rb:133: BUG Segmentation fault