Check GUI log

IMPORTANT! INFORMATION IN THIS TOPIC IS OUTDATED AND NOT USED ANYMORE!

When you get this error on the GUI:

We're sorry, but something went wrong.
We've been notified about this issue and we'll take a look at it shortly.

or something else is not working (e.g Graphs), you need to check the RoR log. It has info on what is wrong.

This can be done by accessing file /home/mor/log/production.log.

Starting from MOR v0.5.0.5, it is possible to do this online using the address http://<YOUR IP>/billing/debug/show_log.php.

It shows the last 100 lines (usually this is enough) to help you find the cause of the problem.

Errors

You can get:

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 48372783 bytes) in /home/mor/public/debug/show_log.php on line 8

This means the file is too large. Login to server over SSH and do:

cp /home/mor/log/test.log /home/mor/log/production.log