Why should I hide users?

As it is not allowed to delete users who have at least 1 call, after some time such 'non-active' users accumulate and we need to do something about them to have a clear control panel.

For this reason, we just Hide them. They remain active - nothing changes for them - except that we do not see them in the GUI.

Later you can find them in SETTINGS - Users - Hidden. You can unhide them if you wish at any time, using the icon .

How to hide a user?

1. Go to users list:

Go to SETTINGS -> Users

2. Click the marked icon:

3. Click "OK" when the confirmation appears

Done, user should be hidden now.

The same icon can be found in user's details. It works the same way.
Also you can hide the user by selecting an option "Hidden" in user's details in General section

Go to SETTINGS -> Users -> Hidden

Press the same icon again as in a hide user example