IVR Dial Plan

Usage

Create an IVR and go to SETTINGS -> Billing -> DIDs -> Dial plans



Here you can see list of all Dial Plans



Click on New Dial Plan or choose IVR Dial Plan which already exist and click on icon. Find edit form like this:



Here you can put the name, in IVR: Default column specify name of you IVR system and click icon to add this dial plan.
The IVR (Interactive Voice Response) Dial Plan can be seen in action in IVR for Calling Cards also.

NOTE that the above example only illustrates how to create and IVR Dial Plan and it does not mean that IVR Dial Plan is only applicable for Calling Cards. Using IVR you can program automatic answering machine to redirect the caller to an appropriate departament, for example. For better understanding of IVR logic see IVR system.

See also

• IVR system
• IVR setup example
• Dial Plans