Difference between revisions of "PBX Functions"
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# | =Description= | ||
A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines. | |||
Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. ([http://voip.about.com/od/hardware/a/functionsPBX.htm more]) | |||
<br><br> | |||
Go to '''SETTINGS –> Setup –> Settings –> PBX functions''' | |||
<br><br> | |||
[[image:pbx_finctions_path.png]] | |||
<br><br> | |||
Here you can see list of PBX functions which are available on MOR. | |||
<br><br> | |||
[[image:Pbx_functions.png]] | |||
<br><br> | |||
<!---This functionality is available from MOR 10---> | |||
'''NOTE''' that Reseller cannot manage PBX functions by him self, Admin have to allow/disallow PBX functions for Reseller So if you want to disable some PBX function for resellers, just click on [[Image:icon_check.png]] icon to disable it, as it is marked in picture above. | |||
==Functions available on MOR== | |||
===Tell balance=== | |||
This function allows one to hear the balance of the account. The account holder can be a user or card. | |||
It is possible to hear the balance in different currencies and languages. | |||
First MOR tries to find the user by accountcode, then by CallerID using ANI. Later, if these methods fail, it asks for a PIN. | |||
MOR asks for the Card PIN if the card balance should be told. | |||
<br><br> | |||
===Milliwatt=== | |||
Generate a Constant 1000Hz tone at 0dbm (mu-law) - good for testing line quality for loss-packets. | |||
[http://www.voip-info.org/wiki/index.php?page=Asterisk%20cmd%20Milliwatt More info about Milliwatt] | |||
<br><br> | |||
===Use Voucher=== | |||
This function allows one to enter a voucher number over the phone to top up the user's balance. | |||
* [[How to add Use Voucher function to DID]] | |||
<br><br> | |||
=== Dial Local === | |||
More info: [[Dial Local]] | |||
<br><br> | |||
=== DTMF Test === | |||
System will ask you to enter a destination and press #. After that, it will tell you what you entered. | |||
If the system asks you again to enter the destination WITHOUT first telling you what you entered, you have problems with DTMF. | |||
<br><br> | |||
=== Check VoiceMail === | |||
[[Voicemail#Retrieve_VoiceMail_from_outside_over_DID | Allows to check VoiceMail over DID]]. | |||
<br><br> | |||
===Card TopUp=== | |||
This functionality allows to increase Calling Card A balance with Calling Card B money. More information: [[Card TopUp]]. | |||
<br><br> | |||
=See also= | |||
* [[PBX Functions Addon]] | |||
* [[PBX connection to MOR]] | |||
* [[I have a problem with PBX Functions]] | |||
Revision as of 14:42, 5 July 2013
Description
A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.
Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. (more)
Go to SETTINGS –> Setup –> Settings –> PBX functions
Here you can see list of PBX functions which are available on MOR.
NOTE that Reseller cannot manage PBX functions by him self, Admin have to allow/disallow PBX functions for Reseller So if you want to disable some PBX function for resellers, just click on 
icon to disable it, as it is marked in picture above.
Functions available on MOR
Tell balance
This function allows one to hear the balance of the account. The account holder can be a user or card.
It is possible to hear the balance in different currencies and languages.
First MOR tries to find the user by accountcode, then by CallerID using ANI. Later, if these methods fail, it asks for a PIN.
MOR asks for the Card PIN if the card balance should be told.
Milliwatt
Generate a Constant 1000Hz tone at 0dbm (mu-law) - good for testing line quality for loss-packets.
Use Voucher
This function allows one to enter a voucher number over the phone to top up the user's balance.
Dial Local
More info: Dial Local
DTMF Test
System will ask you to enter a destination and press #. After that, it will tell you what you entered.
If the system asks you again to enter the destination WITHOUT first telling you what you entered, you have problems with DTMF.
Check VoiceMail
Allows to check VoiceMail over DID.
Card TopUp
This functionality allows to increase Calling Card A balance with Calling Card B money. More information: Card TopUp.
