Difference between revisions of "IVR Dial Plan"
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=Usage= | |||
Create an [[IVR system|IVR]] and go to '''SETTINGS -> Billing -> DIDs -> Dial plans''' | |||
<br><br> | |||
[[File:dialplan_path.png]] | |||
<br><br> | |||
Here you can see list of all Dial Plans | |||
<br><br> | |||
[[File:dialplans_list.png]] | |||
<br><br> | |||
Click on [[Image:icon_add.png]]'''New Dial Plan''' or choose IVR Dial Plan which already exist and click on [[image:icon_edit.png]] icon. Find edit form like this: | |||
<br><br> | |||
[[File:IVR setup7.png]] | |||
<br><br> | |||
Here you can put the name, in ''IVR: Default'' column specify name of you IVR system and click [[file:icon_add.png]] icon to add this dial plan. | |||
<br> | |||
The IVR (Interactive Voice Response) Dial Plan can be seen in action in [[IVR for Calling Cards]] also. | |||
'''NOTE''' that the above example only illustrates how to create and IVR Dial Plan and it does not mean that IVR Dial Plan is only applicable for Calling Cards. Using IVR you can program automatic answering machine to redirect the caller to an appropriate departament, for example. For better understanding of IVR logic see [[IVR system]]. | |||
=See also= | =See also= | ||
*[[IVR system]] | |||
*[[IVR setup example]] | * [[IVR system]] | ||
* [[IVR setup example]] | |||
* [[Dial Plans]] | |||
Revision as of 07:31, 6 June 2013
Usage
Create an IVR and go to SETTINGS -> Billing -> DIDs -> Dial plans
Here you can see list of all Dial Plans
Click on 
New Dial Plan or choose IVR Dial Plan which already exist and click on 
icon. Find edit form like this:
Here you can put the name, in IVR: Default column specify name of you IVR system and click icon to add this dial plan.
The IVR (Interactive Voice Response) Dial Plan can be seen in action in IVR for Calling Cards also.
NOTE that the above example only illustrates how to create and IVR Dial Plan and it does not mean that IVR Dial Plan is only applicable for Calling Cards. Using IVR you can program automatic answering machine to redirect the caller to an appropriate departament, for example. For better understanding of IVR logic see IVR system.
