Difference between revisions of "PBX Functions Addon"
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[[image:pbx_finctions_path.png]] | [[image:pbx_finctions_path.png]] | ||
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Expand menu option and here you will find additional functions like [[PBX Function External DID| External DID]], [[Ring-Groups]], [[Voicemail]], [[PhoneBook]], [[Music on Hold]] | Expand menu option and here you will find additional functions like [[PBX Function External DID| External DID]], [[Ring-Groups]], [[Voicemail]], [[PhoneBook]], [[Music on Hold]] [[Call Queues]], [[IVR system]] and [http://wiki.kolmisoft.com/index.php/IVR_system#Time_Periods IVR Time Periods]. Also with this Addon you will be able to use [[Call Flow]] functionality. | ||
=See also= | =See also= | ||
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* [[PBX connection to MOR]] | * [[PBX connection to MOR]] | ||
* [[I have a problem with PBX Functions]] | * [[I have a problem with PBX Functions]] | ||
* [[IVR system]] | |||
Revision as of 12:30, 4 February 2014
Description
A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.
Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. (more)
Go to ADDONS –> PBX functions
Expand menu option and here you will find additional functions like External DID, Ring-Groups, Voicemail, PhoneBook, Music on Hold Call Queues, IVR system and IVR Time Periods. Also with this Addon you will be able to use Call Flow functionality.
