PBX Functions Addon

Description

A PBX (Private Branch Exchange) is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.

Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number. The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. (more)

Go to SETTINGS –> Setup –> Settings –> PBX functions



Here you can see list of PBX functions which are available on MOR.



NOTE that Reseller cannot manage PBX functions by him self, Admin have to allow/disallow PBX functions for Reseller So if you want to disable some PBX function for resellers, just click on icon to disable it, as it is marked in picture above.

Functions available on MOR

Tell balance

This function allows one to hear the balance of the account. The account holder can be a user or card.

It is possible to hear the balance in different currencies and languages.

First MOR tries to find the user by accountcode, then by CallerID using ANI. Later, if these methods fail, it asks for a PIN.

MOR asks for the Card PIN if the card balance should be told.

Milliwatt

Generate a Constant 1000Hz tone at 0dbm (mu-law) - good for testing line quality for loss-packets.

More info about Milliwatt

Use Voucher

This function allows one to enter a voucher number over the phone to top up the user's balance.

• How to add Use Voucher function to DID

Dial Local

More info: Dial Local

DTMF Test

System will ask you to enter a destination and press #. After that, it will tell you what you entered.

If the system asks you again to enter the destination WITHOUT first telling you what you entered, you have problems with DTMF.

Check VoiceMail

Allows to check VoiceMail over DID.

Card TopUp

This functionality allows to increase Calling Card A balance with Calling Card B money. More information: Card TopUp.

See also

• PBX connection to MOR
• I have a problem with PBX Functions