Difference between revisions of "M4 Services"

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A Service is a product that can be sold to the client that is charged every month, day, or just one time.  
A Service is a product that can be sold to the client that is charged every month, day, or just one time.


==Flat-Rate Plans==
Types of Services supported by M4:


Flar-Rates Plans are available at '''Accounting –> Services –> Flat-Rate Plans''' page.
* Voice Calls
* [[M4 DID Management|DIDs]]
* [[M4 Flat-Rates|Flat-Rates]]
* [[M4 Custom Services|Custom Services]]


[[File:M4 services location.png]]


To create a new service, press on '''ADD NEW FLAT-RATE PLAN'''.
<br><br>
 
== See also ==
[[File:M4 flat rates.png]]
* [[M4 Subscriptions|Subscriptions]]
 
** [[M4 Charge Plans|Charge Plans]]
* '''Name''' - name of Flat Service
* [[M4 Services|Services]]
* '''Description''' - informational message about Flat-Rate (can be left empty)
** [[M4 DID Management|DIDs]]
* '''Recommended charge plan''' - Charge plan which User will be charged for service subscription (excluding connection fees if any),
*** [[M4 DIDs Import from CSV|DID Import from CSV]]
* '''Minutes''' - how many minutes user can call using this service,
** [[M4 Flat-Rates|Flat-Rates]]
* '''Round by''' - how to round call duration (default by 1 second).
** [[M4 Custom Services|Custom Services]]
*'''Base Tariff''' - this Tariff will be used when all minutes are spent
*'''Discount on Call Rates"""
* '''Limit Max rate for Provider''' - Calls with higher Provider Rate will be dropped
* '''Notify Customer''' - Notify customer when set amount of minutes is used.
* '''Email Template''' - Email template for notification
* '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
*'''Transfer to the next period max unused minutes''' - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred.
 
 
==Custom Services==
A list of Custom Services is available at '''Accounting –> Services –> Custom Services''' page.
 
[[File:M4 services location.png]]
 
To create a new service, press on '''ADD NEW CUSTOM SERVICE'''.
 
[[File:M4 Custom Services add new.png]]
 
Enter name, description, and select Charge Plan from the drop-down list.
 
[[File:M4 Custom Services create.png]]
 
A Service will be visible in the Custom Services list.
 
[[File:M4 Custom Services list.png]]

Latest revision as of 11:12, 5 August 2022

A Service is a product that can be sold to the client that is charged every month, day, or just one time.

Types of Services supported by M4:




See also