Difference between revisions of "Create new Ticket in Ticket System"

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'''Receiving assistance via the support system is available only for Kolmisoft clients with the active support plan.'''
'''Receiving assistance via the support system is available only for Kolmisoft clients with the active support plan.'''


= Login =
Go to http://support.kolmisoft.com and enter your login/password to login:
Go to http://support.kolmisoft.com and enter your login/password to login:


[[Image:add_new_ticket1.png]]
[[Image:add_new_ticket1.png]]
 
<br><br>
 
= Create a new ticket =
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':



Revision as of 10:42, 30 April 2024

Receiving assistance via the support system is available only for Kolmisoft clients with the active support plan.

Login

Go to http://support.kolmisoft.com and enter your login/password to login:

Add new ticket1.png

Create a new ticket

Then from menu TICKETS press on Tickets and Add new ticket:

Add new ticket2.png


Fill all fields which are marked and press on Create:

Add new ticket3.png


And you will see your newly created ticket:

Add new ticket4.png




See also