IVR Dial Plan
From Kolmisoft Wiki
The IVR (Interactive Voice Response) Dial Plan can be seen in action in IVR for Calling Cards.
Please note that the above example only illustrates how to create and IVR Dial Plan and it does not mean that IVR Dial Plan is only applicable for Calling Cards. Using IVR you can program automatic answering machine to redirect the caller to an appropriate departament, for example. For better understanding of IVR logic see IVR system.