Users
Description
A User is the actual user of the MOR system – the client who dials out or receives calls. The term "User" can represent one person or a whole company. The User is main unit in the system. Most of the settings are associated with "User".
User types
There are several User types in MOR:
- Admin - the main user and owner of the system.
- Reseller - limited admin of the system which has its own users.
- Accountant - limited admin of the system which has some powers of Admin to manage the system.
- User - a simple user of the system.
User list
The user management window is in SETTINGS –> Users
In this window, you can check all users with their main details:
and 
show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.
- shows calls for this user.
- shows recordings for this user.
- lets you login as this user without entering his password.
- initiates Call Tracing for this user.
– shows device groups – check Device Groups chapter.
- Devices – shows user's devices.
- Manual payment - lets you increase user balance.
- Custom Rates – shows user's Custom Rates.
- shows user's Subscriptions.
- shows user's Invoices
- shows user's actions log.
- lets you edit user's monitoring settings.
- lets you edit user's settings.
- hides the user (in the Hidden Users list).
- lets you delete the user.
NOTES
- System Admin is the main user and cannot be deleted.
- A User who has calls cannot be deleted – it's against the billing philosophy. All calls made within system should be logged.
- The number of Users is unlimited.
