Difference between revisions of "Users"
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[[Image:icon_rates.png]] - Custom Rates – shows user's Custom Rates.<br> | [[Image:icon_rates.png]] - Custom Rates – shows user's Custom Rates.<br> | ||
[[Image:icon_subscriptions.png]] - shows user's Subscriptions.<br> | [[Image:icon_subscriptions.png]] - shows user's Subscriptions.<br> | ||
[[Image:icon_report_user.png]]<br> | [[Image:icon_report_user.png]] - shows user actions log.<br> | ||
[[Image:icon_magnifier.png]]<br> | [[Image:icon_magnifier.png]] - lets you edit user's monitoring settings.<br> | ||
[[Image:icon_edit.png]] - This icon lets you edit user's settings.<br> | [[Image:icon_edit.png]] - This icon lets you edit user's settings.<br> | ||
[[Image:icon_hide.png]] - This icon hides the user (in the Hidden Users list).<br> | [[Image:icon_hide.png]] - This icon hides the user (in the Hidden Users list).<br> | ||
Revision as of 07:43, 31 March 2011
Description
A User is the actual user of the MOR system – the client who dials out or receives calls. The term "User" can represent one person or a whole company. The User is main unit in the system. Most of the settings are associated with "User".
User types
There are several User types in MOR:
- Admin - the main user and owner of the system.
- Reseller - limited admin of the system which has its own users.
- Accountant - limited admin of the system which has some powers of Admin to manage the system.
- User - a simple user of the system.
User list
The user management window is in SETTINGS – Users
In this window, you can check all users with their main details:
and 
show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.
- shows calls for this user.
- shows recordings for this user.
- lets you login as this user without entering his password.
- initiates Call Tracing for this user.
– shows device groups – check Device Groups chapter.
- Devices – shows user's devices.
- Manual payment - lets you increase user balance.
- Custom Rates – shows user's Custom Rates.
- shows user's Subscriptions.
- shows user actions log.
- lets you edit user's monitoring settings.
- This icon lets you edit user's settings.
- This icon hides the user (in the Hidden Users list).
- This icon lets you delete the user.
NOTES
- System Admin is the main user and cannot be deleted.
- A User who has calls cannot be deleted – it's against the billing philosophy. All calls made within system should be logged.
- The number of Users is unlimited.
