Difference between revisions of "User or Reseller got Blocked automatically"
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(Created page with '* Check Uncoditional and Conditional blocking settings for User/Reseller which was Blocked. If…') |
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* Check [[User_Blocking#Unconditional_blocking | Uncoditional]] and [[User_Blocking#Conditional_blocking | Conditional]] blocking settings for User/Reseller which was Blocked. If those options are enabled, User/Reseller is blocked automatically at specific day or date. | * Check [[User_Blocking#Unconditional_blocking | Uncoditional]] and [[User_Blocking#Conditional_blocking | Conditional]] blocking settings for User/Reseller which was Blocked. If those options are enabled, User/Reseller is blocked automatically at specific day or date. | ||
* Check User balance and [[Subscriptions#Subscriptions_scheme|Subscriptions configuration]]. If User balance | * Check User balance and [[Subscriptions#Subscriptions_scheme|Subscriptions configuration]]. If Prepaid User balance is not sufficient to pay for Subscription and option [[Configuration_from_GUI#Various | Do not allow PREPAID User balance drop below zero (block them instead)]] is enabled, User gets blocked. | ||
Latest revision as of 08:00, 15 April 2016
- Check Uncoditional and Conditional blocking settings for User/Reseller which was Blocked. If those options are enabled, User/Reseller is blocked automatically at specific day or date.
- Check User balance and Subscriptions configuration. If Prepaid User balance is not sufficient to pay for Subscription and option Do not allow PREPAID User balance drop below zero (block them instead) is enabled, User gets blocked.
