Users

User is the actual user of the system – the client which dials out or receives calls. User can represent one person or whole company. User is main unit in the system. Most of the settings are associated with User.

The user management window is in SETTINGS – Users:

In this window you can check all users with their main details:

and shows is user logged into GUI or is it offline. Do not confuse this with device login to the server. These are different meanings.
- shows calls for this user
- shows recordings for this user
- let's you login as this user without entering his password
- initiates Call Tracing for this user
– shows device groups – check Device Groups chapter
- Devices – shows user's devices
- Custom Rates – shows user's Custom Rates
- shows user's Subscriptions
- This icon let's you edit user's settings
- This icon hides user (puts it in Hidden Users list)
- This icon let's you delete user

NOTES:

• System Admin is main user and cannot be deleted.
• User which has calls cannot be deleted – that's against billing philosophy – all calls made within system should be logged.
• User number is unlimited