Difference between revisions of "Ticket System"
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* Support plans | * Support plans | ||
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* [[Create new Ticket in Ticket System]] | * [[Create new Ticket in Ticket System]] | ||
* [[Write comment to the Ticket]] | * [[Write comment to the Ticket]] | ||
Revision as of 13:05, 13 January 2009
Kolmisoft own Client Support System.
Written for own needs.
Not release yet. We have plans to release it as Open Source GPL. No date is set when exactly.
It is not integrated with MOR yet.
It can be reached at http://support.kolmisoft.com
Access is granted for Kolmisoft clients only.
System capabilities:
- Ticket based problem logging
- Different priorities for tickets
- Multi-level user system
- Admin
- Engineer
- Client
- Email notification
- Stats
- Support plans
