Difference between revisions of "M4 Calls List"
| Line 3: | Line 3: | ||
'''REPORTS –> Calls List''' shows the most recent calls in the system. It is used in [[MOR_Manual#Troubleshooting | Troubleshooting]]. | '''REPORTS –> Calls List''' shows the most recent calls in the system. It is used in [[MOR_Manual#Troubleshooting | Troubleshooting]]. | ||
Calls List search is available both for users and administrators. | |||
You can make search by '''User''', '''Origination Points''', call '''Status''', '''Hangup Couse''', '''Termination Points''', '''Source''' or '''Destination'''. | You can make search by '''User''', '''Origination Points''', call '''Status''', '''Hangup Couse''', '''Termination Points''', '''Source''' or '''Destination'''. | ||
<br><br> | <br><br> | ||
| Line 32: | Line 32: | ||
[[File:M2 last calls settings.png]] | [[File:M2 last calls settings.png]] | ||
<br><br> | <br><br> | ||
=Call Info= | =Call Info= | ||
Revision as of 08:22, 10 August 2017
Description
REPORTS –> Calls List shows the most recent calls in the system. It is used in Troubleshooting.
Calls List search is available both for users and administrators.
You can make search by User, Origination Points, call Status, Hangup Couse, Termination Points, Source or Destination.
Search usage
Destination field allows to search by Exact destination, by first digits and by matching pattern.
Examples:
- 370123 will return all calls where number is "370123";
- 370% will return all calls where number begins with "370";
- %70% will return all calls where number contains "70".
CSV
Using the "Export to CSV" icon you can export your currently displayed calls into CSV
Using the "Export to PDF" icon you can export your currently displayed calls into PDF
Additional columns
Admin can add additional columns in Calls list by selecting settings in MAINTENANCE -> Settings -> Visual tab.
Call Info
In REPORTS –> Calls List page there is an icon 
which is leading to page where is more detailed Call info.
Calls list for end Users
Calls list for end Users show calls made by User and calls made by others through User's Terminators. If User made a call, then call price shows how much User pays to System Admin (User price). If someone else made call trough User's Terminator, then call price show how much System Admin pays to User (Terminator price).
