Difference between revisions of "Users Calls"

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This report shows all the calls a user has made in a selected period. It is possible to export this list to [[Image:icon_pdf.png]] PDF or [[Image:icon_csv.png]] CSV format.
This report shows all the Calls a User has made in a selected period.
 
It can be found in '''STATISTICS – Calls – Calls''':


To find this report go to '''STATISTICS –> Calls'''.
<br><br>
[[Image:user_calls.png]]
[[Image:user_calls.png]]
<br><br>
By default Hidden Users are excluded from this list but if you want to include those Users, set '''Show Hidden Users''' to '''yes'''.
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=See Also=


 
* [[Last Calls]]
In the search section, you can select the direction of the calls:
* [[Margin and Markup]]
 
* [[ASR/ACD]]
* Outgoing.
* [[Users]]
* Incoming.
 
... the status of the calls:
 
* All.
* Answered.
* No Answer.
* Busy.
* Failed.
 
... and the device of the user.

Latest revision as of 06:32, 13 June 2017

This report shows all the Calls a User has made in a selected period.

To find this report go to STATISTICS –> Calls.

User calls.png

By default Hidden Users are excluded from this list but if you want to include those Users, set Show Hidden Users to yes.

See Also

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