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| A Service is a product that can be sold to the client that is charged every month, day, or just one time. | | A Service is a product that can be sold to the client that is charged every month, day, or just one time. |
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| ==Flat-Rate Plans==
| | Types of Services supported by M4: |
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| Flar-Rates Plans are available at '''Accounting –> Services –> Flat-Rate Plans''' page.
| | * Voice Calls |
| | * [[M4 DID Management|DIDs]] |
| | * [[M4 Flat-Rates|Flat-Rates]] |
| | * [[M4 Custom Services|Custom Services]] |
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| [[File:M4 services location.png]]
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| To create a new service, press on '''ADD NEW FLAT-RATE PLAN'''.
| | <br><br> |
| | | == See also == |
| [[File:M4 flat rates.png]] | | * [[M4 Subscriptions|Subscriptions]] |
| | | ** [[M4 Charge Plans|Charge Plans]] |
| * '''Name''' - name of Flat Service | | * [[M4 Services|Services]] |
| * '''Description''' - informational message about Flat-Rate (can be left empty) | | ** [[M4 DID Management|DIDs]] |
| * '''Recommended charge plan''' - Charge plan in which User will be charged for service subscription (excluding connection fees if any),
| | *** [[M4 DIDs Import from CSV|DID Import from CSV]] |
| * '''Minutes''' - how many minutes a user can call using this service, | | ** [[M4 Flat-Rates|Flat-Rates]] |
| * '''Round by''' - how to round call duration (default by 1 second). | | ** [[M4 Custom Services|Custom Services]] |
| * '''Base Tariff''' - this Tariff will be used when all minutes are spent | |
| * '''Discount on Call Rates''' - Percentage to be covered by flat-rate. If 100 is set, 100% of call rates will be covered. | |
| * '''Limit Max rate for Provider''' - Calls with a higher Provider Rate will be dropped | |
| * '''Notify Customer''' - Notify customer when set amount of minutes is used.
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| * '''Email Template''' - Email template for notification
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| * '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
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| * '''Transfer to the next period max unused minutes''' - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred. If 50 minutes were not used, 50 will be transferred. | |
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| ==Custom Services==
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| A list of Custom Services is available at '''Accounting –> Services –> Custom Services''' page.
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| [[File:M4 services location.png]] | |
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| To create a new service, press on '''ADD NEW CUSTOM SERVICE'''.
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| [[File:M4 Custom Services add new.png]] | |
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| Enter name, description, and select Charge Plan from the drop-down list.
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| [[File:M4 Custom Services create.png]] | |
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| A Service will be visible in the Custom Services list.
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| [[File:M4 Custom Services list.png]]
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