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| A Service is a product that can be sold to the client that is charged every month, day, or just one time. | | A Service is a product that can be sold to the client that is charged every month, day, or just one time. |
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| ==Flat-Rate Plans==
| | Types of Services supported by M4: |
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| Flar-Rates Plans are available at '''Accounting –> Services –> Flat-Rate Plans''' page.
| | * Voice Calls |
| | * [[M4 DID Management|DIDs]] |
| | * [[M4 Flat-Rates|Flat-Rates]] |
| | * [[M4 Custom Services|Custom Services]] |
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| [[File:M4 services location.png]]
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| To create a new service, press on '''ADD NEW FLAT-RATE PLAN'''.
| | <br><br> |
| | | == See also == |
| [[File:M4 flat rates.png]] | | * [[M4 Subscriptions|Subscriptions]] |
| | | ** [[M4 Charge Plans|Charge Plans]] |
| * '''Name''' - name of Flat Service | | * [[M4 Services|Services]] |
| * '''Description''' - informational message about Flat-Rate (can be left empty) | | ** [[M4 DID Management|DIDs]] |
| * '''Recommended charge plan''' - Charge plan which User will be charged for service subscription (excluding connection fees if any),
| | *** [[M4 DIDs Import from CSV|DID Import from CSV]] |
| * '''Minutes''' - how many minutes user can call using this service, | | ** [[M4 Flat-Rates|Flat-Rates]] |
| * '''Round by''' - how to round call duration (default by 1 second). | | ** [[M4 Custom Services|Custom Services]] |
| *'''Base Tariff''' - this Tariff will be used when all minutes are spent | |
| *'''Discount on Call Rates''' | |
| * '''Limit Max rate for Provider''' - Calls with higher Provider Rate will be dropped | |
| * '''Notify Customer''' - Notify customer when set amount of minutes is used.
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| * '''Email Template''' - Email template for notification
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| * '''Action on Expiry''' - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
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| *'''Transfer to the next period max unused minutes''' - How many minutes to transfer to next period. If 100 is set, but 300 minutes were not used, 100 minutes will be transferred. | |
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| ==Custom Services==
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| A list of Custom Services is available at '''Accounting –> Services –> Custom Services''' page.
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| [[File:M4 services location.png]] | |
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| To create a new service, press on '''ADD NEW CUSTOM SERVICE'''.
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| [[File:M4 Custom Services add new.png]] | |
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| Enter name, description, and select Charge Plan from the drop-down list.
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| [[File:M4 Custom Services create.png]] | |
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| A Service will be visible in the Custom Services list.
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| [[File:M4 Custom Services list.png]]
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