Difference between revisions of "Call Routing by priority (Manual LCR)"

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(New page: '''Call Routing by priority''' means that call is routed by predetermined order, not by cheapest price for destination. This method of routing is used when it is known that some Provider ...)
 
 
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'''Call Routing by priority''' means that call is routed by predetermined order, not by cheapest price for destination.
=Description=


This method of routing is used when it is known that some Provider provides better quality for some destination or for other reason call should go in some special order.
'''Call Routing by priority''' means that a call is routed by a predetermined order, not by the cheapest price for the destination.


To set this you need to set type for LCR to be priority:
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.
<br><br>
=Usage=


To set this feature go to '''SETTINGS –> Billing –> LCR'''
<br><br>
[[File:lcr_path.png]]
<br><br>
Press [[Image:icon_add.png]]'''New LCR''' to create new LCR or click on [[image:icon_edit.png]] icon on existing LCR and set the order type of priority in LCR:
<br><br>
[[Image:lcr_edit_by_priority.png]]
<br><br>
Then go to Providers list, like it is marked in picture below
<br><br>
[[Image:lcr_by_priority1.png]]
[[Image:lcr_by_priority1.png]]
 
<br><br>
 
Click on Change Order to change the order of Providers for this LCR:
You can go to Providers and press on Change Order to change order of Providers for this LCR:
<br><br>
 
[[Image:lcr_by_priority2.png]]
[[Image:lcr_by_priority2.png]]
 
<br><br>
 
<!---This functionality is available from MOR X3 --->
Now you can Drag&Drop Providers to change their order:
Now you can use blue arrows to change Providers order:
 
<br><br>
[[Image:lcr_by_priority3.png]]
[[Image:lcr_by_priority3.png]]
<br><br>
or use drag and drop if you check '''Change LCR priority by using drag and drop''' option in '''SETTINGS –> Setup –> Settings –> Visual tab'''
<br><br>
LCR is prepared. Assign this LCR to users and route calls manually.
<br><br>
=See also=


 
* [[LCR]]
Press Back when you are finished. Assign this LCR to users and route calls manually.
* [[Call Routing by price]]
* [[Routing by Percent | Call Routing by percent]] or Weight-based routing
* [[Call routing per destination basis]]
* [[How to add Provider to LCR]]

Latest revision as of 13:08, 27 May 2013

Description

Call Routing by priority means that a call is routed by a predetermined order, not by the cheapest price for the destination.

This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.

Usage

To set this feature go to SETTINGS –> Billing –> LCR

Lcr path.png

Press Icon add.pngNew LCR to create new LCR or click on Icon edit.png icon on existing LCR and set the order type of priority in LCR:

Lcr edit by priority.png

Then go to Providers list, like it is marked in picture below

Lcr by priority1.png

Click on Change Order to change the order of Providers for this LCR:

Lcr by priority2.png

Now you can use blue arrows to change Providers order:

Lcr by priority3.png

or use drag and drop if you check Change LCR priority by using drag and drop option in SETTINGS –> Setup –> Settings –> Visual tab

LCR is prepared. Assign this LCR to users and route calls manually.

See also

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