Difference between revisions of "Call Routing by priority (Manual LCR)"
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'''Call Routing by priority''' means that a call is routed by a predetermined order, not by the cheapest price for the destination. | '''Call Routing by priority''' means that a call is routed by a predetermined order, not by the cheapest price for the destination. | ||
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[[Image:lcr_by_priority3.png]] | [[Image:lcr_by_priority3.png]] | ||
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or use drag and drop if you check '''Change LCR priority by using drag and drop''' option in '''SETTINGS –> Setup –> Settings –> Visual tab''' | |||
Assign this LCR to users and route calls manually. | <br><br> | ||
LCR is prepared. Assign this LCR to users and route calls manually. | |||
<br><br> | <br><br> | ||
=See also= | =See also= | ||
Latest revision as of 13:08, 27 May 2013
Description
Call Routing by priority means that a call is routed by a predetermined order, not by the cheapest price for the destination.
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.
Usage
To set this feature go to SETTINGS –> Billing –> LCR
Press 
New LCR to create new LCR or click on 
icon on existing LCR and set the order type of priority in LCR:
Then go to Providers list, like it is marked in picture below
Click on Change Order to change the order of Providers for this LCR:
Now you can use blue arrows to change Providers order:
or use drag and drop if you check Change LCR priority by using drag and drop option in SETTINGS –> Setup –> Settings –> Visual tab
LCR is prepared. Assign this LCR to users and route calls manually.
See also
- LCR
- Call Routing by price
- Call Routing by percent or Weight-based routing
- Call routing per destination basis
- How to add Provider to LCR
