Difference between revisions of "Call Routing by priority (Manual LCR)"
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=Description= | |||
'''Call Routing by priority''' means that a call is routed by a predetermined order, not by the cheapest price for the destination. | '''Call Routing by priority''' means that a call is routed by a predetermined order, not by the cheapest price for the destination. | ||
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order. | This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order. | ||
<br><br> | |||
=Usage= | |||
To set this feature | To set this feature go to '''SETTINGS –> Billing –> LCR''' | ||
<br><br> | |||
[[File:lcr_path.png]] | |||
<br><br> | |||
Press [[Image:icon_add.png]]'''New LCR''' to create new LCR or click on [[image:icon_edit.png]] icon on existing LCR and set the order type of priority in LCR: | |||
<br><br> | |||
[[Image:lcr_edit_by_priority.png]] | |||
<br><br> | |||
Then go to Providers list, like it is marked in picture below | |||
<br><br> | <br><br> | ||
[[Image:lcr_by_priority1.png]] | [[Image:lcr_by_priority1.png]] | ||
<br><br> | <br><br> | ||
Click on Change Order to change the order of Providers for this LCR: | |||
<br><br> | <br><br> | ||
[[Image:lcr_by_priority2.png]] | [[Image:lcr_by_priority2.png]] | ||
<br><br> | <br><br> | ||
Now you can | <!---This functionality is available from MOR X3 ---> | ||
Now you can use blue arrows to change Providers order: | |||
<br><br> | <br><br> | ||
[[Image:lcr_by_priority3.png]] | [[Image:lcr_by_priority3.png]] | ||
<br><br> | <br><br> | ||
or use drag and drop if you check '''Change LCR priority by using drag and drop''' option in '''SETTINGS –> Setup –> Settings –> Visual tab''' | |||
<br><br> | |||
LCR is prepared. Assign this LCR to users and route calls manually. | |||
<br><br> | <br><br> | ||
=See also= | =See also= | ||
* [[LCR]] | * [[LCR]] | ||
* [[Call Routing by price]] | |||
* [[Routing by Percent | Call Routing by percent]] or Weight-based routing | |||
* [[Call routing per destination basis]] | * [[Call routing per destination basis]] | ||
* [[How to add Provider to LCR]] | |||
Latest revision as of 13:08, 27 May 2013
Description
Call Routing by priority means that a call is routed by a predetermined order, not by the cheapest price for the destination.
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.
Usage
To set this feature go to SETTINGS –> Billing –> LCR
Press 
New LCR to create new LCR or click on 
icon on existing LCR and set the order type of priority in LCR:
Then go to Providers list, like it is marked in picture below
Click on Change Order to change the order of Providers for this LCR:
Now you can use blue arrows to change Providers order:
or use drag and drop if you check Change LCR priority by using drag and drop option in SETTINGS –> Setup –> Settings –> Visual tab
LCR is prepared. Assign this LCR to users and route calls manually.
See also
- LCR
- Call Routing by price
- Call Routing by percent or Weight-based routing
- Call routing per destination basis
- How to add Provider to LCR
