Difference between revisions of "Create new Ticket in Ticket System"

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'''In order to use http://support.kolmisoft.com support system you must get your login credentials from our sales: business@kolmisoft.com. Kolmisoft forum (http://forum.kolmisoft.com) login credentials are not valid to login to support.kolmisoft.com'''
Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.


 
Go to http://support.kolmisoft.com and enter your login/password to log in:
Go to http://support.kolmisoft.com and enter your login/password to login:


[[Image:add_new_ticket1.png]]
[[Image:add_new_ticket1.png]]
 
<br>
 
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':


[[Image:add_new_ticket2.png]]
[[Image:add_new_ticket2.png]]
 
<br>


Fill all fields which are marked and press on '''Create''':
Fill all fields which are marked and press on '''Create''':
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[[Image:add_new_ticket3.png]]
[[Image:add_new_ticket3.png]]


 
<br>
And you will see your newly created ticket:
And you will see your newly created ticket:


[[Image:add_new_ticket4.png]]
[[Image:add_new_ticket4.png]]
<br><br>
= See also =
* [[Support]]
* [[Support System explanation]]
* [[Write comment to the Ticket]]

Latest revision as of 10:43, 30 April 2024

Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.

Go to http://support.kolmisoft.com and enter your login/password to log in:

Add new ticket1.png
Then from menu TICKETS press on Tickets and Add new ticket:

Add new ticket2.png

Fill all fields which are marked and press on Create:

Add new ticket3.png


And you will see your newly created ticket:

Add new ticket4.png




See also