Difference between revisions of "Calling Card management"

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= Overview =  
= Overview =  
 
To reach this window go to: '''ADDONS''' block and choose a '''Calling Cards''' menu option.
[[Image:cards.png]]
<br><br>
 
[[Image:cards_1.png]]
 
<br><br>
To reach this window go to: '''ADDONS''' block -> '''Calling Cards''' and choose a Calling Card group.
In this window, you can manage all Cards which belong to the Calling Card Group. All fields are self-explanatory.
 
 
In this window, you can manage all Cards which belong to the Calling card group. All fields are self-explanatory.
 
 
<br><br>
<br><br>


= Card Creation =
= Card Creation =


Cards for the Calling Card Group can be generated or [[Card import from CSV file | imported from CSV file]].
In page of Cards list click on [[Image:icon_add.png]]'''Add new Card(s)''' – you will reach the window where you can add additional Cards to the Card Group:
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[[Image:Cc_example5.png]]
<br><br>


In this window, you should enter one Card number or the Card's start and end numbers.  If any Card of the same number exists, the old Card will remain and a new one will not be created.


The Card's PIN number is created automatically – it's random and unique. It is wise to make it reasonably long to avoid cheating by users who may guess a short PIN number.
<br><br>
'''NOTE''' MOR allows you to generate only 20% cards of total possible unique PIN number count. For example: you have defined that your Card Group will have 2 digits length PIN, that means that there is 10*10=100 possible unique PIN combinations. So MOR allows you to create: 100*0.2 = 20 cards. <u>To generate more cards you have to '''increase PIN length.'''</u>
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Cards for the Calling Card Group also can be [[Card import from CSV file | imported from CSV file]].
= Generating Cards =
 
Starting from MOR 10 MOR allows you to generate only 20% cards of total possible unique PIN number count. For example: you have defined that your card group will have 2 digits length PIN, that means that there is 10*10=100 possible unique PIN combinations. So MOR allows you to create: 100*0.2 = 20 cards. <u>To generate more cards you have to '''increase PIN length.'''</u>
 
 
'''Add cards''' – opens the window where you can add additional Cards to the Card Group:
 
[[Image:cards_add_2.png]]
 
 
In this window, you should enter the Card's start and end numbers. They will form an interval which will be created. If any Card of the same number exists, the old Card will remain and a new one will not be created.
 
The card's PIN number is created automatically – it's random and unique. It is wise to make it reasonably long to avoid cheating by users who may guess a short PIN number.
 
 
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You can delete unnecessary fields and make it look as you need.
You can delete unnecessary fields and make it look as you need.


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= Card bulk management =


To manage Cards in Card Groups, you need to use [[Image:icon_batch.png]] Bulk Management:
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[[Image:cards_batch_management_1.png]]
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= Card batch management =
To manage cards in groups, you need to use [[Image:icon_batch.png]] Batch Management:
[[Image:cards_batch_management_2.png]]


=Minimal balance=
=Minimal balance=


''This functionality is available from MOR 12''
Minimal balance is the lowest card's balance when it is still available to make calls from that card. For example if you set 10 as minimal balance and card's balance is lower than 10 no calls will be made from that card. However, if card's balance is higher than 10, it is possible to start call and use all card's balance.
 
Minimal balance is the lowest card's balance when it is still available to make calls from that card. For example if you set 10 as minimal balance if card's balance is lower than 10 no calls will be made from that card. You can find this functionality in main calling card's edit window:


Minimal balance functionality does not deny to reach zero balance. It does not allow to start new call if card's balance is below defined value.


You can find this functionality in main Calling Card's edit window:
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[[File:Ccards minimalbalance.png]]
[[File:Ccards minimalbalance.png]]
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You can change minimal balance for a range of Calling Cards. Simply go to [[Image:icon_batch.png]] Bulk Management, select option "Minimal balance" and enter the number. Confirm changes by pressing the button and you will see that minimal balance was set:  
You can change minimal balance for a range of calling cards. Simply go to [[Image:icon_batch.png]] Batch Management, select option "Minimal balance" and enter the number. Confirm changes by pressing the button and you will see the that minimal balance was set:  
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[[File:minimal_balance_action.png]]
[[File:minimal_balance_action.png]]
=Calling cards distributor=
A distributor is a user who can manage admins cards. Please note that distributor is not an owner.
To assign distributor to a card go to '''ADDONS''' -> '''Calling Cards'''. Open any groups cards list and click [[File:icon_edit.png]]'''Edit'''. You will see this window:
[[File:Ccards distributors_2.png]]
Select the user from a dropdown list and click ''Edit''.
Assigned distributor will see his cards here: '''PERSONAL MENU''' -> '''Various''' -> '''Calling Cards'''.
[[File:Cc distributor.png]]
Distributor can only activate or deactivate calling cards by clicking [[File:icon_cross.png]] (deactivate) or [[File:icon_check.png]] (activate). Above is the calling cards window that distributor sees.
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* Card is not valid anymore.
* Card is not valid anymore.
=See also =
* [[Calling Card Distributor]]

Latest revision as of 07:25, 27 June 2017

Overview

To reach this window go to: ADDONS block and choose a Calling Cards menu option.

Cards 1.png

In this window, you can manage all Cards which belong to the Calling Card Group. All fields are self-explanatory.

Card Creation

In page of Cards list click on Icon add.pngAdd new Card(s) – you will reach the window where you can add additional Cards to the Card Group:

Cc example5.png

In this window, you should enter one Card number or the Card's start and end numbers. If any Card of the same number exists, the old Card will remain and a new one will not be created.

The Card's PIN number is created automatically – it's random and unique. It is wise to make it reasonably long to avoid cheating by users who may guess a short PIN number.

NOTE MOR allows you to generate only 20% cards of total possible unique PIN number count. For example: you have defined that your Card Group will have 2 digits length PIN, that means that there is 10*10=100 possible unique PIN combinations. So MOR allows you to create: 100*0.2 = 20 cards. To generate more cards you have to increase PIN length.

Cards for the Calling Card Group also can be imported from CSV file.

Export Cards to CSV file

When you want to print Cards on plastic/paper, you need to provide the necessary information for the Card Printing service.

This can be done using a CSV file. Clicking on the Icon csv.png icon lets you download all Card information in one file.

You can process this file later in MS Excel or other compatible software. Use the correct format for your Card manufacturer and send it to him.

The CSV file fields are:

  • Number
  • PIN
  • Balance
  • Sold
  • First_use
  • Daily_charge_paid_till

You can delete unnecessary fields and make it look as you need.


Card bulk management

To manage Cards in Card Groups, you need to use Icon batch.png Bulk Management:

Cards batch management 1.png

Minimal balance

Minimal balance is the lowest card's balance when it is still available to make calls from that card. For example if you set 10 as minimal balance and card's balance is lower than 10 no calls will be made from that card. However, if card's balance is higher than 10, it is possible to start call and use all card's balance.

Minimal balance functionality does not deny to reach zero balance. It does not allow to start new call if card's balance is below defined value.

You can find this functionality in main Calling Card's edit window:

Ccards minimalbalance.png

You can change minimal balance for a range of Calling Cards. Simply go to Icon batch.png Bulk Management, select option "Minimal balance" and enter the number. Confirm changes by pressing the button and you will see that minimal balance was set:

Minimal balance action.png

Disabled cards

Disabled calling cards are those which you can't call from. The reasons for disability are:

  • Card is not sold
  • Cards balance equals to zero
  • Card is not valid anymore.

See also

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