Difference between revisions of "Dial local is not connecting"

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(Created page with 'When you assign a PBX function Dial local to a DID number, and you dial DID, enter the extension and the call is not connected make the following checks:')
 
 
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make the following checks:
make the following checks:
* Check if device is registered to MOR (to the extension you are dialling)
* Make sure the you do not play such sound files as "please enter the number which you want to call" from the [[DID Management | DID settings]]
* The sound file must be played from the [[Dial Local | Dial Local]] PBX functionality

Latest revision as of 07:26, 13 October 2011

When you assign a PBX function Dial local to a DID number, and you dial DID, enter the extension and the call is not connected

make the following checks:

  • Check if device is registered to MOR (to the extension you are dialling)
  • Make sure the you do not play such sound files as "please enter the number which you want to call" from the DID settings
  • The sound file must be played from the Dial Local PBX functionality