Difference between revisions of "Users"
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* '''Reseller''' - limited admin of the system which has its own users. | * '''Reseller''' - limited admin of the system which has its own users. | ||
* '''Accountant''' - limited admin of the system which has some powers of Admin to manage the system. | * '''Accountant''' - limited admin of the system which has some powers of Admin to manage the system. | ||
* '''User''' - a simple user of the system . | * '''User''' - a simple user of the system. | ||
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[[Image:users_list.png]] | [[Image:users_list.png]] | ||
In this window you can check all users with their main details: | In this window, you can check all users with their main details: | ||
[[Image:icon_status_offline.png]] and [[Image:icon_status_online.png]] show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.<br> | [[Image:icon_status_offline.png]] and [[Image:icon_status_online.png]] show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.<br> | ||
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= NOTES = | = NOTES = | ||
* System Admin is the main user and cannot be deleted. | * System Admin is the main user and cannot be deleted. | ||
* A User who has calls cannot be deleted – it's against the billing philosophy. [[Why MOR does not allow to delete users | | * A User who has calls cannot be deleted – it's against the billing philosophy. [[Why MOR does not allow to delete users | All calls made within system should be logged]]. | ||
* The number of Users is unlimited. | * The number of Users is unlimited. |
Revision as of 03:15, 3 May 2010
Description
A User is the actual user of the MOR system – the client who dials out or receives calls. The term "User" can represent one person or a whole company. The User is main unit in the system. Most of the settings are associated with "User".
User types
There are several User types in MOR:
- Admin - the main user and owner of the system.
- Reseller - limited admin of the system which has its own users.
- Accountant - limited admin of the system which has some powers of Admin to manage the system.
- User - a simple user of the system.
User list
The user management window is in SETTINGS – Users:
In this window, you can check all users with their main details:
and show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.
- shows calls for this user.
- shows recordings for this user.
- lets you login as this user without entering his password.
- initiates Call Tracing for this user.
– shows device groups – check Device Groups chapter.
- Devices – shows user's devices.
- Custom Rates – shows user's Custom Rates.
- shows user's Subscriptions.
- This icon lets you edit user's settings.
- This icon hides the user (in the Hidden Users list).
- This icon lets you delete the user.
NOTES
- System Admin is the main user and cannot be deleted.
- A User who has calls cannot be deleted – it's against the billing philosophy. All calls made within system should be logged.
- The number of Users is unlimited.