Difference between revisions of "Users"
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= Description = | = Description = | ||
'''User''' is the actual user of the MOR system – the client | A '''User''' is the actual user of the MOR system – the client who dials out or receives calls. The term "User" can represent one person or a whole company. The User is main unit in the system. Most of the settings are associated with "User". | ||
[[Image:user_device.png]] | [[Image:user_device.png]] | ||
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There are several User types in MOR: | There are several User types in MOR: | ||
* '''Admin''' - main user and owner of the system | * '''Admin''' - the main user and owner of the system. | ||
* '''Reseller''' - limited admin of the system which has own users | * '''Reseller''' - limited admin of the system which has its own users. | ||
* '''Accountant''' - limited admin of the system which has some powers of Admin to manage the system | * '''Accountant''' - limited admin of the system which has some powers of Admin to manage the system. | ||
* '''User''' - simple system | * '''User''' - a simple user of the system . | ||
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In this window you can check all users with their main details: | In this window you can check all users with their main details: | ||
[[Image:icon_status_offline.png]] and [[Image:icon_status_online.png]] | [[Image:icon_status_offline.png]] and [[Image:icon_status_online.png]] show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.<br> | ||
[[Image:icon_calls.png]] - shows calls for this user<br> | [[Image:icon_calls.png]] - shows calls for this user.<br> | ||
[[Image:icon_recordings.png]] - shows recordings for this user<br> | [[Image:icon_recordings.png]] - shows recordings for this user.<br> | ||
[[Image:icon_login_as.png]] - | [[Image:icon_login_as.png]] - lets you login as this user without entering his password.<br> | ||
[[Image:icon_call_tracing.png]] - initiates Call Tracing for this user<br> | [[Image:icon_call_tracing.png]] - initiates Call Tracing for this user.<br> | ||
[[Image:icon_groups.png]] – shows device groups – check Device Groups chapter<br> | [[Image:icon_groups.png]] – shows device groups – check Device Groups chapter.<br> | ||
[[Image:icon_device.png]] - Devices – shows user's devices<br> | [[Image:icon_device.png]] - Devices – shows user's devices.<br> | ||
[[Image:icon_rates.png]] - Custom Rates – shows user's Custom Rates<br> | [[Image:icon_rates.png]] - Custom Rates – shows user's Custom Rates.<br> | ||
[[Image:icon_subscriptions.png]] - shows user's Subscriptions<br> | [[Image:icon_subscriptions.png]] - shows user's Subscriptions.<br> | ||
[[Image:icon_edit.png]] - This icon | [[Image:icon_edit.png]] - This icon lets you edit user's settings.<br> | ||
[[Image:icon_hide.png]] - This icon hides user ( | [[Image:icon_hide.png]] - This icon hides the user (in the Hidden Users list).<br> | ||
[[Image:icon_delete.png]]- This icon | [[Image:icon_delete.png]]- This icon lets you delete the user.<br> | ||
= NOTES = | = NOTES = | ||
* System Admin is main user and cannot be deleted. | * System Admin is the main user and cannot be deleted. | ||
* User | * A User who has calls cannot be deleted – it's against the billing philosophy. [[Why MOR does not allow to delete users | all calls made within system should be logged]]. | ||
* | * The number of Users is unlimited. | ||
Revision as of 03:13, 3 May 2010
Description
A User is the actual user of the MOR system – the client who dials out or receives calls. The term "User" can represent one person or a whole company. The User is main unit in the system. Most of the settings are associated with "User".
User types
There are several User types in MOR:
- Admin - the main user and owner of the system.
- Reseller - limited admin of the system which has its own users.
- Accountant - limited admin of the system which has some powers of Admin to manage the system.
- User - a simple user of the system .
User list
The user management window is in SETTINGS – Users:
In this window you can check all users with their main details:
and 
show whether the user logged into GUI or is offline. Do not confuse this with device login to the server. These are different meanings.
- shows calls for this user.
- shows recordings for this user.
- lets you login as this user without entering his password.
- initiates Call Tracing for this user.
– shows device groups – check Device Groups chapter.
- Devices – shows user's devices.
- Custom Rates – shows user's Custom Rates.
- shows user's Subscriptions.
- This icon lets you edit user's settings.
- This icon hides the user (in the Hidden Users list).
- This icon lets you delete the user.
NOTES
- System Admin is the main user and cannot be deleted.
- A User who has calls cannot be deleted – it's against the billing philosophy. all calls made within system should be logged.
- The number of Users is unlimited.
