Difference between revisions of "Create new Ticket in Ticket System"

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(New page: Go to http://support.kolmisoft.com and enter your login/password to login: Image:add_new_ticket1.png Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''': [...)
 
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'''In order to use http://support.kolmisoft.com support system you must get your login credentials from our sales: business@kolmisoft.com. Kolmisoft forum (http://forum.kolmisoft.com) login credentials are not valid to login to support.kolmisoft.com Please note that receiving assistance via support system is exclusively for clients.'''
Go to http://support.kolmisoft.com and enter your login/password to login:
Go to http://support.kolmisoft.com and enter your login/password to login:


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[[Image:add_new_ticket4.png]]
[[Image:add_new_ticket4.png]]
<br><br>
= See also =
* [[Support]]
* [[Support System explanation]]
* [[Write comment to the Ticket]]

Revision as of 20:02, 8 September 2014

In order to use http://support.kolmisoft.com support system you must get your login credentials from our sales: business@kolmisoft.com. Kolmisoft forum (http://forum.kolmisoft.com) login credentials are not valid to login to support.kolmisoft.com Please note that receiving assistance via support system is exclusively for clients.


Go to http://support.kolmisoft.com and enter your login/password to login:

Add new ticket1.png


Then from menu TICKETS press on Tickets and Add new ticket:

Add new ticket2.png


Fill all fields which are marked and press on Create:

Add new ticket3.png


And you will see your newly created ticket:

Add new ticket4.png




See also