Difference between revisions of "MOR X4"

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MOR X4 will be released in the July 1st or August 1st of 2013. Exact date will be announced later.
MOR X4 released in August 1st of 2013.  
 
Links are to our internal Support system which needs login.


<br><br>
<br><br>
==New functionality==
==New functionality==
[[File:New functionality landing.png|750px|link=http://www.kolmisoft.com/promo/new/MORX4_whats_new.pdf]]


{| border="2" cellpadding="5" cellspacing="0"  
{| border="2" cellpadding="5" cellspacing="0"  
| '''Functionality ''' || '''Why it is good?'''  
| '''Status'''|| '''Functionality ''' || '''Why is it good?'''  
 
|-
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Alerts Ability to set automated alerts for monitoring purposes] || Get alerted about the problems fast and solve them asap
|-
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/False_ANSWER FAS Detector] || Detect FAS and take care of it, improve ASR/ACD and user experience
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17563 Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Call_Queues Queues] || Queue functionality to extend MOR's PBX capabilities
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17553 mm:ss time format] || This is market standard not yet implemented in MOR
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Music_on_Hold Music On Hold] || Old simple MOH management over GUI
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17555 Aggregate report export to CSV] || To quickly provide data to Providers/Users for disputes, etc
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Providers Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17559 LCR change on time periods (e.g. daily/ peak-off peak/etc)] || Advanced Routing
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Server_is_overloaded Load Monitoring] || Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17562 FAS Detector] || Detect FAS and take care of it, improve ASR/ACD and user experience
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Blacklist_functionality Blacklist functionality] || Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17411 Ability to set automated alerts for monitoring purposes] || Get alerted about the problems fast and solve them asap
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Webphone_addon Webphone] || Allow your users call from their computer (Java based)
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17751 CPS Limitation] || Limit call tries per time period, helps against flooding
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Calls_Archiving Automatic Old Calls Archiving] || Garbage collector to save space and increase system stability and reliability (and speed!)
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17749 Provider Balance Limit] || Be safe how much you can sell to some Provider, limit its balance
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Configuration_from_GUI#Details mm:ss time format] || This is market standard not yet implemented in MOR
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17753 Quick Provider Changes window] || Quickly change settings for many several Providers at once
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Aggregate Aggregate report export to CSV] || To quickly provide data to Providers/Users for disputes, etc
|-
|-
Blacklist functionality || Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route
| [[File:check.png]]|[http://wiki.kolmisoft.com/index.php/LCR#LCR_Time_Periods LCR change on time periods (e.g. daily/ peak-off peak/etc)] || Advanced Routing
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17748 Queues] || Queue functionality to extend MOR's PBX capabilities
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Device_settings#Advanced CPS Limitation] || Limit call tries per time period, helps against flooding
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17747 Music On Hold] || Old simple MOH management over GUI
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Provider_billing_addon Provider Balance Limit] || Be safe how much you can sell to some Provider, limit its balance
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17752 DID Import] || Import DIDs from file, easy and fast way for day-to-day engineer's work
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Quick_Providers_changes Quick Provider Changes window] || Quickly change settings for many several Providers at once
|-
|-
|  [https://support.kolmisoft.com/tickets/ticket_show/17750 Webphone] || Allow your users call from their computer (Java based)
| [[File:check.png]]||  [http://wiki.kolmisoft.com/index.php/Data_import DID Import] || Import DIDs from file, easy and fast way for day-to-day engineer's work
|-
|-
| [https://support.kolmisoft.com/tickets/ticket_show/17754 Automatic Old Calls Archiving] || Garbage collector to save space and increase system stability and reliability (and speed!)
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/SMS_Addon_Mass_SMS Mass SMS Campaigns] || Run your Mass SMS campaigns easily and save time
 
|}
|}


<br><br>
<br><br>


==Not confirmed yet/possible==
== Improvements ==
* [https://support.kolmisoft.com/tickets/ticket_show/17610 Mass SMS Campaigns]
* [http://wiki.kolmisoft.com/index.php/Quick_Stats Quick Stats] upon request only (to avoid server overload)


<br><br>
<br><br>
== Important Changes ==
== Important Changes ==
Only User will be able to make calls. E.g. Admin and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
* Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
* API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed
* Monitorings are converted into Alerts, old Monitorings window is removed
* A lot of PBX related functionality (Voicemails, PBX Functions, Callflows, etc) is removed from default MOR license and is only available with PBX Addon.

Latest revision as of 15:51, 16 January 2014

MOR X4 released in August 1st of 2013.



New functionality

New functionality landing.png



Status Functionality Why is it good?
Check.png Ability to set automated alerts for monitoring purposes Get alerted about the problems fast and solve them asap
Check.png FAS Detector Detect FAS and take care of it, improve ASR/ACD and user experience
Check.png Queues Queue functionality to extend MOR's PBX capabilities
Check.png Music On Hold Old simple MOH management over GUI
Check.png Provider availability monitoring/control Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
Check.png Load Monitoring Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading
Check.png Blacklist functionality Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route
Check.png Webphone Allow your users call from their computer (Java based)
Check.png Automatic Old Calls Archiving Garbage collector to save space and increase system stability and reliability (and speed!)
Check.png mm:ss time format This is market standard not yet implemented in MOR
Check.png Aggregate report export to CSV To quickly provide data to Providers/Users for disputes, etc
Check.png LCR change on time periods (e.g. daily/ peak-off peak/etc) Advanced Routing
Check.png CPS Limitation Limit call tries per time period, helps against flooding
Check.png Provider Balance Limit Be safe how much you can sell to some Provider, limit its balance
Check.png Quick Provider Changes window Quickly change settings for many several Providers at once
Check.png DID Import Import DIDs from file, easy and fast way for day-to-day engineer's work
Check.png Mass SMS Campaigns Run your Mass SMS campaigns easily and save time



Improvements

  • Quick Stats upon request only (to avoid server overload)



Important Changes

  • Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
  • API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed
  • Monitorings are converted into Alerts, old Monitorings window is removed
  • A lot of PBX related functionality (Voicemails, PBX Functions, Callflows, etc) is removed from default MOR license and is only available with PBX Addon.