MOR X4

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MOR X4 released in August 1st of 2013.



New functionality

New functionality landing.png



Status Functionality Why is it good?
Check.png Ability to set automated alerts for monitoring purposes Get alerted about the problems fast and solve them asap
Check.png FAS Detector Detect FAS and take care of it, improve ASR/ACD and user experience
Check.png Queues Queue functionality to extend MOR's PBX capabilities
Check.png Music On Hold Old simple MOH management over GUI
Check.png Provider availability monitoring/control Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
Check.png Load Monitoring Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading
Check.png Blacklist functionality Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route
Check.png Webphone Allow your users call from their computer (Java based)
Check.png Automatic Old Calls Archiving Garbage collector to save space and increase system stability and reliability (and speed!)
Check.png mm:ss time format This is market standard not yet implemented in MOR
Check.png Aggregate report export to CSV To quickly provide data to Providers/Users for disputes, etc
Check.png LCR change on time periods (e.g. daily/ peak-off peak/etc) Advanced Routing
Check.png CPS Limitation Limit call tries per time period, helps against flooding
Check.png Provider Balance Limit Be safe how much you can sell to some Provider, limit its balance
Check.png Quick Provider Changes window Quickly change settings for many several Providers at once
Check.png DID Import Import DIDs from file, easy and fast way for day-to-day engineer's work
Check.png Mass SMS Campaigns Run your Mass SMS campaigns easily and save time



Improvements

  • Quick Stats upon request only (to avoid server overload)



Important Changes

  • Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
  • API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed
  • Monitorings are converted into Alerts, old Monitorings window is removed
  • A lot of PBX related functionality (Voicemails, PBX Functions, Callflows, etc) is removed from default MOR license and is only available with PBX Addon.