Difference between revisions of "MOR X4"
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MOR X4 | MOR X4 released in August 1st of 2013. | ||
<br><br> | |||
==New functionality== | |||
[[File:New functionality landing.png|750px|link=http://www.kolmisoft.com/promo/new/MORX4_whats_new.pdf]] | |||
{| border="2" cellpadding="5" cellspacing="0" | |||
| '''Status'''|| '''Functionality ''' || '''Why is it good?''' | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Alerts Ability to set automated alerts for monitoring purposes] || Get alerted about the problems fast and solve them asap | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/False_ANSWER FAS Detector] || Detect FAS and take care of it, improve ASR/ACD and user experience | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Call_Queues Queues] || Queue functionality to extend MOR's PBX capabilities | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Music_on_Hold Music On Hold] || Old simple MOH management over GUI | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Providers Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Server_is_overloaded Load Monitoring] || Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Blacklist_functionality Blacklist functionality] || Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Webphone_addon Webphone] || Allow your users call from their computer (Java based) | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Calls_Archiving Automatic Old Calls Archiving] || Garbage collector to save space and increase system stability and reliability (and speed!) | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Configuration_from_GUI#Details mm:ss time format] || This is market standard not yet implemented in MOR | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Aggregate Aggregate report export to CSV] || To quickly provide data to Providers/Users for disputes, etc | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/LCR#LCR_Time_Periods LCR change on time periods (e.g. daily/ peak-off peak/etc)] || Advanced Routing | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Device_settings#Advanced CPS Limitation] || Limit call tries per time period, helps against flooding | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Provider_billing_addon Provider Balance Limit] || Be safe how much you can sell to some Provider, limit its balance | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Quick_Providers_changes Quick Provider Changes window] || Quickly change settings for many several Providers at once | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/Data_import DID Import] || Import DIDs from file, easy and fast way for day-to-day engineer's work | |||
|- | |||
| [[File:check.png]]|| [http://wiki.kolmisoft.com/index.php/SMS_Addon_Mass_SMS Mass SMS Campaigns] || Run your Mass SMS campaigns easily and save time | |||
|} | |||
<br><br> | <br><br> | ||
== | |||
* [ | == Improvements == | ||
* [http://wiki.kolmisoft.com/index.php/Quick_Stats Quick Stats] upon request only (to avoid server overload) | |||
<br><br> | <br><br> | ||
== | |||
* | == Important Changes == | ||
* Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls. | |||
* API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed | |||
* Monitorings are converted into Alerts, old Monitorings window is removed | |||
* A lot of PBX related functionality (Voicemails, PBX Functions, Callflows, etc) is removed from default MOR license and is only available with PBX Addon. | |||
Latest revision as of 15:51, 16 January 2014
MOR X4 released in August 1st of 2013.
New functionality
| Status | Functionality | Why is it good? |
 |
Ability to set automated alerts for monitoring purposes | Get alerted about the problems fast and solve them asap |
|
FAS Detector | Detect FAS and take care of it, improve ASR/ACD and user experience |
|
Queues | Queue functionality to extend MOR's PBX capabilities |
|
Music On Hold | Old simple MOH management over GUI |
|
Provider availability monitoring/control | Will disable/enable Provider when it is down improving ASR/ACD stats and user experience |
|
Load Monitoring | Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading |
|
Blacklist functionality | Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route |
|
Webphone | Allow your users call from their computer (Java based) |
|
Automatic Old Calls Archiving | Garbage collector to save space and increase system stability and reliability (and speed!) |
|
mm:ss time format | This is market standard not yet implemented in MOR |
|
Aggregate report export to CSV | To quickly provide data to Providers/Users for disputes, etc |
|
LCR change on time periods (e.g. daily/ peak-off peak/etc) | Advanced Routing |
|
CPS Limitation | Limit call tries per time period, helps against flooding |
|
Provider Balance Limit | Be safe how much you can sell to some Provider, limit its balance |
|
Quick Provider Changes window | Quickly change settings for many several Providers at once |
|
DID Import | Import DIDs from file, easy and fast way for day-to-day engineer's work |
|
Mass SMS Campaigns | Run your Mass SMS campaigns easily and save time |
Improvements
- Quick Stats upon request only (to avoid server overload)
Important Changes
- Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
- API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed
- Monitorings are converted into Alerts, old Monitorings window is removed
- A lot of PBX related functionality (Voicemails, PBX Functions, Callflows, etc) is removed from default MOR license and is only available with PBX Addon.
