Simultaneous Calls stats
From Kolmisoft Wiki
Description
Load stats help to check and find how the server is loaded for the date you specify.
Usage
Go to STATISTICS –> Calls –> Load Stats
And here you will see page:
Simultaneous Calls / min show how many answered calls were during 1 minute. If the call, for example, lasts 60 minutes, it will be shown all 60 minutes in graph.
Call Attempts / min show how many calls were trying to connect during 1 minute.
Direction:
- All – all calls.
- Incoming – calls coming to system over DID.
- Outgoing – calls made by devices connected to the system.
- Mixed – calls that come to the system over DID and go out (mainly using ANI/PIN authentication or Calling Cards).
Provider – a provider that was used to send calls, not receive them.
Incoming Provider – a provider that was used to receive calls, not send them.
