Pricing structure
MOR licensing
MOR license comes per 1 server. Call capacity (how many concurrent calls it will handle) depends on your server specifications, codecs you use, etc. More info can be found here
License is activated in remote way by providing SSH access to the server.
We do not provide ISO CDs or license keys privately because of security reasons. License can be activated only by Kolmisoft using SSH.
Price of multi-server solution will not be equal to one server solution
Multi-server solutions
Here is a list of multi-server solutions.
It is strongly forbidden to change servers topology without informing Kolmisoft.
Updates
Core and GUI updates of the same version are free. You need to pay only if you Upgrade to the next major version (from MOR X5 to MOR X6, etc).
Upgrades
Upgrade to the newer version is paid. Free upgrades belong only for clients who are subscribed SaaS services (software as a service) or have a Yearly Service Plan.
Only the two newest versions are supported.
Addons
All addons are paid. No addons are included in MOR license by default.
Addon price for one server solution is the same as addon for multi-server solution if few servers form a single system. For example:
Support
Kolmisoft can offer two types of support:
- Paid support in Support system with defined time-frame and highest support level
- FREE support in Kolmisoft Forum without defined time-frame
Other services
Migration
Data migration is paid. Before doing data migration Kolmisoft requires:
- Access to the old server (where MOR was originally installed)
- Access to the new server with fresh Centos installation
After migration is completed it is possible to leave old server active for 1 week.
License migration is free. Before doing migration Kolmisoft requires:
- Access to the old server (where MOR was originally installed)
- Access to the new server with pre-installed MOR
After migration is completed it is possible to leave old server active for 1 week.
