Difference between revisions of "M4 Hangup Cause Report"

From Kolmisoft Wiki
Jump to navigationJump to search
(Created page with '<!-- M2 Hangup Cause --> = Description = The report shows Hangup Cause Graphs by Cause Codes and Answered/Failed calls by date due to provided search options. = Usage = Go to …')
 
m (Admin moved page M4 Hangup Cause to M4 Hangup Cause Report)
 
(4 intermediate revisions by 2 users not shown)
Line 12: Line 12:
'''NOTE:''' If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups.
'''NOTE:''' If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups.
<br><br>
<br><br>
[[File:M2 Hangup Cause Graphs Search.png]]
[[File:M2 hgc1.png]]
<br><br>
<br><br>
= Charts =
= Charts =
The pie chart shows a number of Calls by Hangup Cause Code.
*The '''pie chart''' shows a number of Calls by Hangup Cause Code.
The column chart shows Answered and Failed Calls by date.<br>
*The '''column chart''' shows '''Answered''' and '''Failed''' Calls by date.<br>
'''NOTE:''' Below the charts is the Cause codes table, which shows detailed information for every Hangup Cause Code.
'''NOTE:''' Below the charts is the Cause codes table, which shows detailed information for every Hangup Cause Code.
<br><br>
<br><br>
[[File:M2 Hangup Cause Graphs.png]]
[[Image:M2 hgc2.png]]
[[Image:M2 hgc3.png]]
<br><br>
<br><br>
= See also =
= See also =
[[M2 Hangupcause Codes]]
* [[M2 Hangupcause Codes]]

Latest revision as of 14:31, 13 January 2023

Description

The report shows Hangup Cause Graphs by Cause Codes and Answered/Failed calls by date due to provided search options.

Usage

Go to Reports -> Hangup Cause:

M2 Hangup Cause Menu.png

You can Refine the search results by providing an intended time period, a User and their Devices and a Destination Group.
NOTE: If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups.

M2 hgc1.png

Charts

  • The pie chart shows a number of Calls by Hangup Cause Code.
  • The column chart shows Answered and Failed Calls by date.

NOTE: Below the charts is the Cause codes table, which shows detailed information for every Hangup Cause Code.

M2 hgc2.png M2 hgc3.png

See also