Difference between revisions of "Call is going but not visible in Active Calls"

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On ALL system servers:
On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):


# Stop Asterisk normally
# Stop Asterisk normally

Revision as of 09:17, 28 October 2010

On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):

  1. Stop Asterisk normally
  2. killall -9 safe_asterisk
  3. killall -9 asterisk
  4. Upgrade GUI/DB/Core
  5. Run Asterisk/httpd
  6. to DB: delete from sessions;
  7. Make sure /home/mor/config/environment.rb does not have or has correct setting with ENV[TZ]
  8. Make sure time is the same on all servers in the system



If it does not help:

  1. Enable SQL debug in Core
  2. Make a call
  3. Get SQL from CLI which starts with: INSERT INTO activecalls....
  4. Paste it into DB
  5. Watch Active Calls window




See also

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