Call is going but not visible in Active Calls

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Too much active calls

In Settings increase the number of Active Calls to be shown in the GUI. By default limit is 100 for performance issues.



Other issues

On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):

  1. Stop Asterisk normally
  2. killall -9 safe_asterisk
  3. killall -9 asterisk
  4. Upgrade GUI/DB/Core
  5. Run Asterisk/httpd
  6. to DB: delete from sessions;
  7. Make sure /home/mor/config/environment.rb does not have or has correct setting with ENV[TZ]
  8. Make sure time is the same on all servers in the system



If it does not help:

  1. Enable SQL debug in Core
  2. Make a call
  3. Get SQL from CLI which starts with: INSERT INTO activecalls....
  4. Paste it into DB
  5. Watch Active Calls window




See also

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