Latest revision as of 14:24, 1 September 2013

Too much active calls

In Settings increase the number of Active Calls to be shown in the GUI. By default limit is 100 for performance issues.

On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):

Stop Asterisk normally
killall -9 safe_asterisk
killall -9 asterisk
Upgrade GUI/DB/Core
Run Asterisk/httpd
to DB: delete from sessions;
Make sure /home/mor/config/environment.rb does not have or has correct setting with ENV[TZ]
Make sure time is the same on all servers in the system

If it does not help:

@@ Line 1: / Line 1: @@
+=  Too much active calls =
+In Settings increase the number of Active Calls to be shown in the GUI.
+By default limit is 100 for performance issues.
+<br><br>
+= Other issues =
+On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):
+# Stop Asterisk normally
+# killall -9 safe_asterisk
+# killall -9 asterisk
+# Upgrade GUI/DB/Core
+# Run Asterisk/httpd
+# to DB: delete from sessions;
+# Make sure /home/mor/config/environment.rb does not have or has correct setting with ENV[TZ]
+# Make sure time is the same on all servers in the system
+<br><br>
+If it does not help:
+# Enable SQL debug in Core
+# Make a call
+# Get SQL from CLI which starts with: INSERT INTO activecalls....
+# Paste it into DB
+# Watch Active Calls window
 <br><br>
 = See also =
-* [[I have a Problem with Calls]]
+* [[I have a problem with Calls]]
 * [[Main_Page#Asterisk_2 | Asterisk problems]]
 * [[I HAVE A PROBLEM]]