View source for Call is going but not visible in Active Calls

=  Too much active calls =

In Settings increase the number of Active Calls to be shown in the GUI.
By default limit is 100 for performance issues.

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= Other issues = 

On ALL system servers (where appropriate - explanation -> no need to upgrade Asterisk on GUI server if Asterisk is not present here):

# Stop Asterisk normally
# killall -9 safe_asterisk
# killall -9 asterisk
# Upgrade GUI/DB/Core
# Run Asterisk/httpd
# to DB: delete from sessions;
# Make sure /home/mor/config/environment.rb does not have or has correct setting with ENV[TZ]
# Make sure time is the same on all servers in the system

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If it does not help:

# Enable SQL debug in Core
# Make a call
# Get SQL from CLI which starts with: INSERT INTO activecalls....
# Paste it into DB
# Watch Active Calls window


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= See also = 
* [[I have a problem with Calls]]
* [[Main_Page#Asterisk_2 | Asterisk problems]]
* [[I HAVE A PROBLEM]]