PhoneBook

Purpose

PhoneBook has several purposes:

1. It changes CallerID Name if Caller is recognized from PhoneBook
2. Speed Dials are configured in PhoneBook

Definitions

• There’re two types PhoneBooks: Global and Simple
• There’s only 1 Global PhoneBook
• Each user has his own Simple PhoneBook except admin user - he is owner of Global PhoneBook
• Users' Simple PhoneBook has higher priority than Global PhoneBook – e.g. if record is found in Global and in Simple PhoneBook – the record from the Simple PhoneBook will be used

Global PhoneBook

This PhoneBook is managed by System Admin and is applicable to all system Users (e.g. Global).

Good use for it is to create some short numbers for Users to call for Support/Emergency/etc.

Speed Dial feature is explained here.